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How to apply for Suffolk's new interest-free home improvement loans

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We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Suffolk residents looking to cut their energy bills can now access interest-free loans for home improvements. Here's everything you need to know about eligibility, how to apply and what the money can be used for.

The big picture: Suffolk County Council has launched a £3 million scheme offering homeowners interest-free loans between £2,000 and £15,000 for energy efficiency upgrades. The loans can be repaid over up to seven years.

Why it matters: With energy costs remaining high, these improvements could help residents:

  • Save money on energy bills

  • Make homes warmer in winter and cooler in summer

  • Reduce carbon emissions

  • Improve property value

A male roofer installing solar panels on a house
Suffolk residents looking to cut their energy bills can now access interest-free loans for home improvements

How it works: The loans can be used for various home improvements, including:

  • Insulation

  • Solar panels

  • Batteries

  • New glazing

  • Heat pumps

The application process:

  1. Visit the Lendology website to apply

  2. Complete the online application form

  3. Pay a £20 fee if your loan is approved (this covers Land Registry costs)

Worth noting: The £20 fee means the loan has a representative 0.2% APR, despite being interest-free. A Title Restriction will be placed on your property, meaning you'll need permission to sell unless the loan is fully repaid.

What they're saying: Councillor Philip Faircloth-Mutton, Cabinet Member for Environment, Communities and Equality, said:

"This loan scheme will help hundreds of Suffolk residents to make their homes more energy efficient. It will put money back in their pockets, by saving on their energy bills."

He added: "We all have a responsibility to ensure homes can cope with the changes in climate, keeping people cooler in summer and warmer in winter, and ultimately reducing our carbon emissions."

What's next: Two free webinars are being held for residents to learn more:

  • Monday 11 November, 14:00-14:30

  • Wednesday 13 November, 17:30-18:00

The bottom line: The scheme is part of Suffolk's Climate Emergency Plan and aims to help hundreds of residents make their homes more energy efficient. When loans are repaid, the money becomes available to other homeowners, creating a sustainable funding cycle.

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Suffolk to roll out 6,000 EV chargepoints from Summer 2025

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Suffolk County Council has partnered with operator Believ to deliver around 6,000 new public electric vehicle chargepoints across the county, starting next summer.

Why it matters: 25% of Suffolk households don't have a driveway and park on their street, creating a significant barrier for residents considering electric vehicle ownership.

The big picture: The rollout aims to provide residents without driveways access to a public chargepoint within a 5-10 minute walk.

Matthew Ling and Amy Rushton of Suffolk County Council, Charlie Allen and Steve Beer of Believ
Matthew Ling and Amy Rushton of Suffolk County Council, Charlie Allen and Steve Beer of BelievBeliev

By the numbers:

  • £5.3 million secured from the government's Local Electric Vehicle Infrastructure (LEVI) fund

  • An additional £16 million provided by operator Believ

  • Nearly 140,000 tons of emissions forecast to be removed by late 2026

The details: The majority of new units will be bollard-style chargers at the kerbside, suitable for long-stay or overnight charging. Drivers will benefit from an overnight off-peak tariff and a dedicated resident's tariff with discounted charging at all times.

Public car parks will also see rapid and ultra-rapid chargepoint installations for quicker charging options.

What they're saying: "We are providing a solution by installing chargepoints on their street, or very nearby. Our ambition is to provide them with a public chargepoint within a 5-10 minute walk or wheel," said Councillor Philip Fairclough-Mutton, Suffolk County Council's Cabinet Member for Environment, Communities and Equality.

Guy Bartlett, Believ CEO, said: "We're delighted to have been awarded the opportunity to rollout such a significant number of chargepoints across Suffolk. It will make a real difference to local EV drivers and give others the confidence to go electric, helping to support our mission to deliver cleaner air for all."

What's next: In advance of all on-street chargepoint installations, local residents will receive letters with details of the work due to take place, including information on timescales.

The bottom line: Suffolk County Council is the first local authority in England to both award their LEVI main funding tender and subsequently sign a contract with an operator, allowing installations to begin at pace to help meet the county's target of 5,400 public chargepoints by 2030.

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