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Samantha Brook

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Most of us spend our lives in the pursuit of Happiness. If you are among the many who are on that journey, then this book is what you need.

Ipswich IT firm rebrands after 27 years in business, eyes growth

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Local IT provider Ipswich Computer Services, now ICS, has marked its 27th anniversary with a new brand, launched in front of 70 customers and suppliers at Ipswich Sports Club.

The big picture: Founded in 1998 – the same year Apple launched its revolutionary iMac – ICS has witnessed and adapted to dramatic changes in technology.

Starting out in a small office in Westerfield, the company expanded to larger premises in Henley, where it now employs 12 staff members and has evolved from fixing physical hardware to managing cloud systems and cybersecurity.

Directors Craig Starling and Tim Goulding
Directors Craig Starling and Tim GouldingCherry BeesleySimply C Photography

What's changing: In front of an audience of 70 clients and suppliers at Ipswich Sports Club, the company unveiled its new brand identity.

  • The company will now be formally known simply as ICS, having been called it informally for some time

  • A new logo features three dots representing core services: support, hardware supply, and service

  • New services include support for start-ups and website development

What they're saying: "For nearly three decades, ICS has been synonymous with reliability, expertise, and exceptional service. Our decision to refresh the brand is about honouring that legacy while positioning ourselves for the next chapter," said Tim Goulding, Founding Director.

"Our refreshed identity reflects not only where we come from but also where we're headed. We're expanding our services, including working with start-ups and offering website development, while continuing to deliver the outstanding support our clients have come to expect, that won't falter and remains our top priority," said recently appointed Director Craig Starling.

The ICS team outside their offices in Henley, just outside Ipswich
The ICS team outside their offices in Henley, just outside IpswichCherry BeesleySimply C Photography

Behind the scenes: Unlike many IT providers, ICS maintains a personal approach:

  • No automated ticket systems

  • Dedicated engineer-account managers for each client

  • Face-to-face support

The bottom line: While technology has transformed beyond recognition since ICS opened its doors, its focus on personal service remains unchanged as it positions itself for future growth.

Samantha Brook

Get the book!

Most of us spend our lives in the pursuit of Happiness. If you are among the many who are on that journey, then this book is what you need.

Happiness Club by Samantha Brook

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Happiness Club

Drawing from her personal transformation journey, Samantha offers evidence-based coaching and holistic wellness services that address our community's growing mental health challenges.

With mounting pressures from the cost of living crisis and post-pandemic stress affecting many Ipswich residents, Samantha's work focuses on practical tools for building resilience and joy in everyday life.

Through one-to-one coaching, workshops, and workplace wellbeing programs, she helps individuals and organisations develop sustainable happiness practices.

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Billy McNicholl murder investigation continues as second suspect bailed

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Happiness Club

Proud supporters of free and independent local journalism in Ipswich

Police are continuing their investigation into the death of William McNicholl as a teenage suspect becomes the second person to be released on bail. The 63-year-old was found dead at his Hawthorn Drive home on New Year's Day.

Why it matters: Two suspects have now been released on bail as Suffolk Constabulary's Major Investigation Team continues to investigate Mr McNicholl's death.

The big picture: A post-mortem examination revealed William McNicholl, known as Billy, died from head injuries and a stab wound.

William "Billy" McNicholl and his dog
William "Billy" McNicholl and his dog

Latest developments:

  • The 17-year-old boy arrested on Wednesday has been bailed with conditions until 17 March

  • He was questioned at Martlesham Police Investigation Centre for two days

  • A woman in her 50s, previously arrested on suspicion of murder, remains on bail until 9 April

What's next: Officers continue to appeal for witnesses to come forward with information about the case.

Bottom line: Anyone with information should contact police quoting reference 37/162/25, either through their Major Incident Portal or by calling 101. Anonymous reports can be made to Crimestoppers.

Samantha Brook

Get the book!

Most of us spend our lives in the pursuit of Happiness. If you are among the many who are on that journey, then this book is what you need.

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