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Ipswich takeaway misleading customers with false food hygiene ratings

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Attwells Solicitors

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An Ipswich takeaway is displaying false hygiene ratings in its window and on a major food delivery platform despite receiving a one-star rating from food safety inspectors earlier this month.

The Chop Suey House on Norwich Road, Ipswich
The Chop Suey House on Norwich Road, IpswichOliver Rouane-WilliamsIpswich.co.uk

The big picture: Inspectors visiting the Chinese takeaway on 1 October found issues requiring attention across all areas assessed:

  • Hygienic food handling needs improvement, including preparation, cooking, reheating, cooling and storage.

  • Cleanliness and condition of facilities needs improvement, including layout, ventilation, hand washing facilities and pest control.

  • Management of food safety requires major improvement, including systems for ensuring food safety and staff knowledge.

Yes, but: The restaurant currently displays a four-star rating sticker in its window and a three-star rating on Just Eat, where customers often order "blindly" without seeing the premises they're ordering from. They do not display a rating on their website.

The Chop Suey House on Norwich Road, Ipswich displays a 4-star rating in its window despite receiving a 1-star rating 30 days ago
The Chop Suey House on Norwich Road, Ipswich displays a 4-star rating in its window despite receiving a 1-star rating 30 days agoOliver Rouane-WilliamsIpswich.co.uk

Why it matters: The discrepancy means customers could be making decisions based on incorrect food safety information, potentially risking their health and safety.

The bottom line: Food businesses are required to prominently display their current food hygiene rating at their premises and ensure that online platforms show accurate information. The Chop Suey House isn't.

Attwells staff outside their Ipswich office

An award-winning local law firm

Rated as "Excellent" on Review Solicitors with an impressive 4.8/5 on Feefo.

Attwells staff outside their Ipswich office

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Farage more trusted than Starmer in East of England, latest poll finds

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Attwells Solicitors

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Reform UK leader Nigel Farage is more trusted to represent the UK internationally than PM Keir Starmer among East of England voters, new polling reveals.

Why it matters: The findings highlight a significant decline in trust for the main party leaders in the region less than a year after the general election.

The poll, conducted by communications agency PLMR and Electoral Calculus, shows Farage ranked highest among named leaders at 19% in the East of England, ahead of Sir Keir Starmer (13%), Conservative leader Kemi Badenoch (6%) and Liberal Democrat Leader Sir Ed Davey (5%).

Nigel Farage
Nigel FarageAlamy

The bigger picture: One in three voters (33%) in the region responded "none of the above" when asked which political figure they would trust most, suggesting a broader decline in overall trust in UK political leaders.

By the numbers: The same poll indicates Reform UK would become the largest party in the region if an election were held tomorrow:

  • Reform: 21 seats

  • Conservatives: 10 seats

  • Labour: 4 seats

  • Liberal Democrats: 2 seats

  • Greens: 1 seat

In contrast: Nationally, Farage and Starmer are tied at 16% among those who named a preference, highlighting a more polarised national picture, with the Reform UK leader building more trust with voters in the East of England specifically.

What they're saying: "This polling highlights a significant decline in trust for the two main party leaders among East of England voters when it comes to representing the UK on the international stage," said Tim Miller , Managing Director of PLMR Genesis , the East of England branch of PLMR.

Reform and Nigel Farage have seemingly been able to capitalise on this and it's now translating into voting intentions, with the Party set to overtake Labour and the Conservatives in the region with the largest number of seats – a seismic political shift.

Between the lines: The poll suggests Reform would make strong gains across the region, potentially taking seats from both major parties:

  • Suffolk: Bury St Edmunds and Stowmarket from Labour

  • Essex: Braintree from the Conservatives and Thurrock from Labour

  • Cambridgeshire: North East from the Conservatives and North West from Labour

  • Norfolk: North West from the Conservatives and South West from Labour

Tim Miller on a backdrop of Ipswich from above and political party colour overlays
Tim Miller of PLMR GenesisOliver Rouane-WilliamsIpswich.co.uk

The national outlook: The survey of 5,180 adults showed Reform securing 25% of the vote share nationally, compared to 23% each for Labour and the Conservatives. This would translate to 227 seats for Reform, 180 for Labour and 130 for the Conservatives.

The bottom line: "If Labour wants to keep Reform at bay, hold onto the gains they made in the East of England and remain in government in four year's time, the Party needs to focus on getting their message across more clearly to voters and instil confidence in their domestic agenda," Miller concluded.

Attwells staff outside their Ipswich office

An award-winning local law firm

Rated as "Excellent" on Review Solicitors with an impressive 4.8/5 on Feefo.

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