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Ipswich taxi drivers mount final stand as council greenlights 'fundamentally essential' Lloyds Avenue revamp

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The Ipswich Taxis Alliance is seeking to block the newly-approved £1.4m Lloyds Avenue transformation through traffic regulation challenges, despite widespread support for the project from residents and town centre businesses.

Why it matters: The redevelopment aims to improve the town centre by creating a more vibrant gateway with increased pedestrianisation and greenery, though taxi drivers warn the reduction from 21 to 11 taxi spaces could impact disabled and elderly passengers who rely on the accessible service.

The big picture: Ipswich Borough Council's planning and development committee approved the plans on Wednesday, with funding drawn from the Towns Fund Deal. The project includes digital billboards, new bollards and partial pedestrianisation.

Lloyd's Avenue arch in Ipswich town centre
Lloyd's Avenue arch in Ipswich town centreOliver Rouane-WilliamsIpswich.co.uk

What they're saying: Mr Rogers, group operations manager of Three Wise Monkeys and chair of Ipswich Barwatch, welcomed the decision, saying: "This project will undoubtedly enhance and improve this area of the town centre in a positive way. From the perspective of a business operator on Lloyds Avenue itself, we feel that improvements like this are fundamentally essential for local businesses in Ipswich."

Lee Walker , CEO of Ipswich Central , added: "Enhancing the external space for business on Lloyds Avenue and improving its aesthetic is a strong step forwards in creating a town centre that works for what people want today. Lloyds Avenue is home to some truly brilliant business that can now flow out truly into town, I can't wait to be able to enjoy a drink outside at many of these venues."

The other side: Taxi drivers have said the plans discriminate against disabled people and will affect their trade. They have started a public petition and are exploring ways to block the plans by examining the scope of a traffic regulation order (TRO).

Disability campaigner Luke O'Brien has joined taxi drivers in their protests, highlighting concerns from Lloyds Avenue users about the changes. The campaigners argue the flat surface at Lloyds Avenue provides "easy accessibility for wheelchair users, vision impaired, walking aided and many other vulnerable groups."

For context: A TRO is issued by Suffolk Highways to inform the public about changes to roads and carries a 21-day consultation period.

Council's defence: Council leader Neil MacDonald described the redevelopment as a "significant step forward" in creating a "vibrant, accessible, and community-centred town centre." He defended the reduction in taxi spaces as being "firmly supported by data" from CCTV footage showing "current provision exceeds demand."

MacDonald also emphasised that "pedestrian accessibility remains a top priority" and that improvements were "designed in close consultation with disability advocates and local stakeholders." He noted alternative pickup areas including "Black Horse Lane, High Street, Museum Street, King Street, Tower Street, Tower Ramparts, Old Foundry Road."

Lloyd's Avenue in Ipswich
Lloyd's Avenue taxi rank in IpswichOliver Rouane-WilliamsIpswich.co.uk

Strong public backing: Following two public consultations at Ipswich Town Hall and online engagement, MacDonald reported that "the public was overwhelmingly in support of the proposals" with:

  • 68% supporting increased pedestrianisation

  • 74% supporting tree planting and greenery

  • 69% believing it will positively impact local businesses

  • 64% supporting increased café seating

  • 51% saying they would likely spend more time in the town centre

What's next: The taxi alliance has launched a petition urging the council to "back off" and is encouraging football fans, elderly and disabled residents, and local businesses to join their campaign.

It has so far garnered 11 signatures at the time of publishing, but it's unclear how many of those are members of the Taxi Alliance.

The bottom line: With Suffolk Highways withdrawing its previous objections to the scheme, the taxi drivers' last hope may rest on the TRO consultation and their petition gaining significant public support. Otherwise, work to deliver the planned improvements will begin in due course.

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Ipswich Buses fares increasing as £2 national cap ends

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The local bus operator will introduce a simplified fare structure next month, with higher single fares, lower day tickets and the removal of return tickets.

Why it matters: The changes follow the removal of the government's £2 National Bus Fare Cap and increasing operating costs, affecting the cost of travel for Ipswich bus users.

By the numbers:

  • Single fares will increase from £2.00 to £2.30 for adults (a 15% increase)

  • Under 20s single fares will rise from £1.40 to £1.70 (a 21% increase)

  • Day tickets will be reduced from £4.50 to £4.40 for adults (a 2% decrease)

  • Under 20s day tickets will drop from £3.30 to £3.00 (a 9% decrease)

A bus at Tower Ramparts Bus Station
A bus at the Tower Ramparts bus station in IpswichOliver Rouane-WilliamsIpswich.co.uk

What's changing: Return tickets will be withdrawn completely, with passengers directed toward the cheaper day tickets which allow unlimited travel.

What they're saying: "We understand the cost of living continues to be challenging for many people, and whilst we have had to make alterations to our fares, including increasing several prices, we have tried hard to maintain affordability and offer value for money for our customers," says Dan Bassett, Managing Director at Ipswich Buses.

The bigger picture: The company conducted an analysis of local and national operators' fares to ensure they remain competitive, with Bassett claiming they "will continue to offer 'on the day' bus fares which are the lowest and best value in the region and some of the lowest and best value fares in the country."

For regular travellers: Discounted travel will remain available for those who travel frequently, allowing customers to buy 'bulk' travel at a reduced 'per journey' rate.

On the app: Customers using the Ipswich Buses App will continue to receive reductions on family tickets and 10-journey products.

The bottom line: The new fare structure comes into effect from 20 April 2025, with full details available on the Ipswich Buses website.

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Rated as "Excellent" on Review Solicitors with an impressive 4.8/5 on Feefo.

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