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Former M&S chairman says 'great' Ipswich town centre has 'great potential' despite challenges

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The former chairman of Marks & Spencer and Asda has expressed optimism for Ipswich's town centre amidst nationwide retail challenges – despite once calling it "shabby." Lord Rose's comments come as new data shows UK shop footfall declined a further 2.5% in late 2024.

Why it matters: Lord Rose's views carry weight in the retail sector, given his experience leading major UK retailers. His assessment of Ipswich comes at a crucial time for town centres nationwide struggling with changing shopping habits and economic pressures.

The big picture: Speaking to BBC Radio Suffolk, Lord Rose, who has lived in Suffolk for 25 years, described Ipswich as "great" with "great potential" – a notable shift from 2012 when he called the Cornhill area "shabby."

Ipswich Town Hall
In 2012 Lord Rose called the Cornhill area of Ipswich "shabby"Oliver Rouane-WilliamsIpswich.co.uk

Current challenges: Lord Rose highlighted several key issues facing the town:

  • Consumer confidence: "People are a bit nervous and they are worried about tomorrow, they're worried about what is going to happen with inflation, tax rises, etc."

  • Shopping habits: "The sad thing is why did the people with the big space move out in the first place? Is there some case that we can try and get them back in again?"

  • Access issues: "Do we want to go around the ring road all the time and stop off at Martlesham here and somewhere else there?"

What others are saying: Helen Dickinson, chief executive of the British Retail Consortium, described December as "drab" and 2024 as a "disappointing year for UK retail footfall" but Ipswich Central CEO Lee Walker believes there is room for optimism for Ipswich's town centre.

“Lord Rose has a long and distinguished track record in retail, specifically in rebuilding brands with a proud history, and it’s pleasing that he can see the potential Ipswich has.

"We saw a number of strong new brands and businesses opening in the town centre over the last 6 months, and building on this, our premier league football team and top tier cultural offer will be core to delivering a reimagined town centre that attracts new visitors, workers and consumers.”

Solutions needed: "We need to find ways to incentivise people and change the big spaces into smaller spaces," Lord Rose told BBC Radio Suffolk, adding that the town centre needed to be "repurposed" while making it easier for people "to do things."

Bottom line: While acknowledging significant challenges, Lord Rose believes Ipswich can overcome its retail difficulties if the right steps are taken to transform the town centre and improve accessibility.

Attwells staff outside their Ipswich office

An award-winning local law firm

Rated as "Excellent" on Review Solicitors with an impressive 4.8/5 on Feefo.

Attwells staff outside their Ipswich office

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Attwells Solicitors

An award-winning local law firm. Attwells is rated as "Excellent" on Review Solicitors and holds an impressive 4.8/5 on Feefo.

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'Cash for jewellery' traders targeting Rushmere St Andrew residents

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Attwells Solicitors

Proud supporters of free and independent local journalism in Ipswich

Reports have emerged of doorstep traders approaching properties in Rushmere St Andrew, asking residents if they want to sell jewellery items.

Why it matters: Unsolicited doorstep buyers may not offer fair value for items and could potentially be "rogue" traders who disappear with valuables.

Jewellery scam
Reports have emerged of doorstep traders approaching properties in Rushmere St Andrew, asking residents if they want to sell jewellery itemsIpswich.co.uk

The details: Officials are advising residents to follow three key safety steps if considering selling jewellery:

  • Shop around: Start locally by contacting a reputable jeweller to estimate your item's value before soliciting online bids or other offers.

  • Beware 'rogue' buyers: Exercise caution about whom you sell to. If you must leave jewellery with someone for a quote, ensure they're trustworthy and will be available when you return.

  • Read the small print: Check terms and conditions carefully, paying attention to potential hidden charges such as refining fees, postage fees and appraisal fees.

What to do: Report any concerns with traders to Citizens Advice Consumer Service on 0808 223 1133.

The bottom line: Getting multiple valuations from established local jewellers before considering doorstep offers helps ensure residents receive fair value for their items.

Attwells staff outside their Ipswich office

An award-winning local law firm

Rated as "Excellent" on Review Solicitors with an impressive 4.8/5 on Feefo.

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