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Staff anger as lower-paid hospital workers face steeper parking increases at Ipswich Hospital

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According to staff, lower-paid workers at Ipswich Hospital will see parking charges rise by up to 226%, while consultants face just a 2.9% increase.

Why it matters: The disparity in increases between pay bands has raised concerns about fairness, particularly for lower-paid workers at the hospital.

The big picture: The changes are part of a wider overhaul of parking at both Ipswich and Colchester hospitals, aimed at managing reduced parking capacity following recent hospital expansions. The cost of parking for patients and visitors has risen by up to 50%.

By the numbers: Band 2 staff, who earn £23,615 per year, currently pay 46p per day to park at the hospital, a total cost of £116.38 per year based on 253 working days. However, this is set to increase by a reported 226%.

  • Band 5 workers pay £0.67, with prices set to increase by 198.5%.

  • Consultants, who are some of the highest-earning NHS workers, pay £2.43, with prices set to increase by just 2.9%.

What they're saying: The changes have prompted strong reactions from hospital workers on social media. Some are unhappy about the lack of worker consultation, and others are dissatisfied with the disparity of the increases between the lowest and highest-paid workers.

"Perhaps you could explain why staff car parking charges will rise so unevenly," said one employee on Facebook.

Another staff member questioned the timing: "Hardly seems fair, and ironic timing just after we have all been asked to send back our staff survey."

"Great. Get a pay rise to see it eaten up in parking charges, and it’s a massive jump. Really doesn’t give incentive to keep working here when things are already hard enough," said another.

Yes, but: East Suffolk and North Essex NHS Foundation Trust (ESNEFT) says the increases are required following a period of significant investment across its hospitals and that free parking alternatives are available:

  • Free parking at Ipswich park and ride sites for all staff

  • Free parking for night shift workers

  • Free parking for staff with disabilities

  • 50% off bus season tickets

  • 10% off train season tickets

Nick Hulme, ESNEFT Chief Executive said: “We have listened to what our patients, carers and visitors have told us about our approach to travel. We need to make some changes and provide our communities with a stress-free experience.

“Our multi-million-pound investment programme, including the Dame Clare Marx Building in Colchester and our new Urgent and Emergency Care Centre in Ipswich, will significantly improve healthcare for local people.

“We know that the number of car parking spaces on each hospital site has reduced because of these and other new buildings, causing anxiety and upset due to the time it can take to find a parking space.

“We also know that because of the increased demand for our services, car parking has become extremely limited and at peak times it is unlikely that you will find a parking space, so the best alternative is to use local park and ride services if you can.

Garrett Anderson Centre at Ipswich Hospital
The new Garrett Anderson Centre is one of several new and refurbished buildings at the hospitalOliver Rouane-WilliamsIpswich.co.uk

What's next: The changes take effect from Monday 11 November 2024.

The bottom line: While ESNEFT promotes alternative travel options and justifies the increases as necessary for infrastructure improvements, the disproportionate rise in parking charges for lower-paid staff has created tension at a time when many healthcare workers are already facing cost-of-living pressures.

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Are organised crime fronts hiding in plain sight on Ipswich high streets?

Feature
Ipswich.co.uk Logomark in a circle

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We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

The National Crime Agency's crackdown on high street businesses suspected of links to organised crime has made headlines in Shrewsbury but remains conspicuously absent in Ipswich, despite remarkably similar retail patterns.

A pattern emerging elsewhere

While Ipswich residents have yet to witness raids on local businesses, a stark scene is unfolding elsewhere: officers forcing their way into brightly-coloured barber shops, vape stores, minimarts, candy stores and phone repair shops that have proliferated across town centres.

Last month, the National Crime Agency (NCA) coordinated 265 raids on such premises across England and Wales as part of Operation Machinize, targeting high street businesses suspected of being fronts for international crime gangs – but it remains unclear if Suffolk, or Ipswich, has been part of this operation.

Organised crime and the impact on Ipswich's high street
Oliver Rouane-WilliamsIpswich.co.uk

Shrewsbury and Ipswich: towns with similar profiles

In Shrewsbury, a market town not dissimilar to Ipswich, officers detained two Kurdish asylum seekers during raids on barber shops, seizing thousands of pounds in cash and illicit vapes. The intelligence suggested these establishments were linked to money laundering, illegal immigration and drug dealing.

The parallels between Shrewsbury and Ipswich are difficult to ignore. Both are historic county towns with traditional market squares, and a mix of independent and chain retailers. Both have experienced the same influx of barber shops, vape stores, minimarts, candy stores and phone repair shops on their high street.

Yet while Shrewsbury has seen decisive action, Ipswich residents have yet to witness any comparable enforcement activity. At least not visibly. And if it has, it has yet to make any difference.

The Ipswich landscape

According to commercial property analysts Green Street, the average number of barbers per person in England and Wales has doubled in the past decade.

Walk through Ipswich town centre and the changing retail landscape is evident – multiple barber shops, vape outlets, phone repair shops and sweet shops often within yards of each other, typically with very few visible customers.

It is important to note that we are not suggesting any specific businesses in Ipswich are engaged in illegal activity. The presence of these shops alone does not indicate wrongdoing, and many could be legitimate businesses.

But questions should be asked. And questions are being asked – repeatedly – by residents.

The scale of the problem

The National Crime Agency estimates that £12 billion in illicit cash is laundered in the UK annually, with lots of it flowing through criminal front organisations on high streets.

These businesses appeared to surge as shop vacancies grew following the pandemic, creating opportunities for criminal gangs to establish themselves in plain sight.

The suspicious signs are easy to spot: businesses claiming implausible income levels, unpaid utility bills despite supposed high turnover, and the sale of illicit products like illegal vapes and tobacco.

In Greater Manchester, linked mini-marts were found to be staffed by asylum seekers, some working illegally, with hidden compartments concealing contraband.

What Operation Machinize uncovered

During Operation Machinize, authorities discovered cannabis farms, seized Class A drugs, arrested 35 people and questioned 55 suspected illegal immigrants. Three potential victims of modern slavery were identified. Bank accounts worth over £1 million were frozen and £40,000 in cash seized.

Detective Inspector Daniel Fenn, who led raids in Shrewsbury as part of the operation, said: "Members of the public are angry. They can see these fronts are there. The criminals feel they are hidden here. They think they can come to sleepy areas and won't be found."

The same could easily be said of Ipswich.

The pattern of exploitation is particularly concerning – the NCA believes some shops are used as fronts for drug-trafficking, people-smuggling, modern slavery and child sexual exploitation. In 2023, it secured the conviction of one Iranian Kurdish barber shop owner who was using his London premises as a base for smuggling 10,000 people to the UK in small boats.

Impact on legitimate businesses

Legitimate barbers are calling for a registration scheme and stricter regulation. Gareth Penn, chief executive of the Hair and Barber Council, highlighted how illegal barbers have led to fungal infections from improperly cleaned equipment.

More importantly, though, is the damage being done to genuine businesses that cannot compete with those avoiding costs and taxes, and those that cannot find suitable high street premises.

The damage is significant and potentially long-lasting.

Will Ipswich be next?

For Ipswich, the question now is whether Operation Machinize will visibly extend to Suffolk – or indeed, whether it already has without public knowledge.

Unlike local police forces, the National Crime Agency is exempt from Freedom of Information requests, making it impossible for journalists or the public to determine how many Ipswich businesses, if any, have been investigated.

This distinction is important.

While local police forces handle everyday law enforcement, the NCA was specifically created to tackle serious and organised crime that extends across police force boundaries, international borders, or requires specialist capabilities.

Their involvement signals that these high street businesses are not merely local issues but part of sophisticated criminal networks operating nationally and internationally.

Security Minister Dan Jarvis has stated that "high street crime undermines our security, our borders, and the confidence of our communities", promising "decisive action" to bring those responsible to justice.

The road ahead

There are concerns about the effectiveness of current measures. Of the 265 raids conducted, only 10 shops have been shut down permanently. Many businesses raided were back operating within minutes of officers leaving.

The challenge for authorities extends beyond individual shops to dismantling the organised crime networks behind them – networks that may have been profiting in plain sight for years on our high streets. While local police forces can target individual businesses, only the NCA has the mandate and resources to tackle the international networks behind them.

For Ipswich residents concerned about these issues, the prospect of action against suspicious businesses cannot come soon enough. However, due to the secretive nature of NCA operations, we may never know the full extent of their activities in our town – only their results, if and when they choose to make them public.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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