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Patrick Spencer, MP for Central Suffolk and North Ipswich, issues statement on Cardinal Medical Practice

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Following our investigation into Cardinal Medical Practice, Patrick Spencer, MP for Central Suffolk and North Ipswich, has followed Jack Abbott by calling for urgent action as the practice continues to struggle three years after its formation.

Why it matters: Over 30,000 Ipswich residents are affected by ongoing issues at the practice, including poor accessibility and low patient satisfaction.

The big picture: A survey of GP patients in July 2024 revealed persistent problems at Cardinal Medical Practice since its controversial formation in July 2021.

By the numbers:

  • Only 15% of patients find it easy to contact the practice by phone, compared to 50% nationally

  • 53% rate their overall experience as good, well below the national average of 67%

What they're saying: In a statement issued to Ipswich.co.uk, Patrick Spencer said, "For too long residents in North Ipswich and surrounding areas including Claydon, Barham and Henley have been struggling to access the good quality patient care and health services they deserve."

He went on to say, "Cardinal Medical Practice clearly still has challenges and I will be seeking an early meeting with them, but in the meantime we are still waiting for delivery of the new 'super surgery' which will deliver improved services for residents and I will be meeting with Suffolk and North East Essex [ICB] as a priority to understand what more needs to be done to get this surgery over the line."

Between the lines: Spencer's predecessor, Dr Dan Poulter, first raised concerns in September 2021 before a May 2022 Care Quality Commission inspection rated the practice as "Requires Improvement".

What's next: Spencer has committed to:

  • Seeking an early meeting with Cardinal Medical Practice

  • Meeting with Suffolk and North East Essex ICB to expedite the "super surgery" project

The bottom line: While Spencer's intervention is a good thing, it remains to be seen whether it will lead to meaningful improvements in patient care at a practice that has faced ongoing challenges.

Go deeper: If you've been affected by issues at Cardinal Medical Practice, contact editor@ipswich.co.uk or use our anonymous online form to share your experiences.

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College students launch 29 community projects during social action month

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Proud supporters of free and independent local journalism in Ipswich

Students at Suffolk New College have created 29 social action projects this month, including an anti-knife crime basketball match and a charity thrift shop.

Why it matters: The college-wide programme aims to make a positive difference in the local community while promoting sustainability and addressing social issues, such as knife crime.

The details: The campaign kicked off with a staff-versus-student basketball match designed to encourage people to unite through sport rather than divide through crime.

Suffolk New College staff member Mike Mears in the staff v student anti knife crime basketball match
Suffolk New College staff member Mike Mears in the staff v student anti knife crime basketball matchSuffolk New College

Anton Dixon, basketball coach for Suffolk New College, said: "The game was a huge success, bringing energy, competition, and most importantly, a strong sense of community.

"Beyond the game, this event was about more than basketball. It was a celebration of the hard work and dedication these young people have shown all year, committing to something bigger than themselves, building a community in a space that encourages growth, respect, and positive change -- that rejects crime."

Marley Gunn, 18, from Ipswich, who played on the student team, said: "Sport gives me a safe environment and gives me something positive to do with a group of friends."

Staff members narrowly defeated the students in the match.

What else is happening: All social action activities have had a sustainability theme, including:

  • Art and design students establishing a thrift shop to raise money for Got to Read, an Ipswich-based charity that helps adult learners read

  • Litter picking and river cleaning initiatives

  • Two groups of music students creating charity singles using sustainable materials for St Helena Hospice and the British Red Cross

Jake Smith and Emily Merry-Brown helped create a pop up thrift shop to raise money for charity during a social action month at Suffolk New College
Jake Smith and Emily Merry-Brown helped create a pop up thrift shop to raise money for charity during a social action month at Suffolk New CollegeSuffolk New College

Emily Merry Brown, 18, from Felixstowe, who helped organise the thrift shop, said: "It's great to raise money for a really good cause. The event helped bring the college and the community together. It's nice to support where we can."

Jake Smith, 18, from Ipswich, added: "Sustainability helps make the world a better place."

What they're saying: Hayley Rigby, a personal development co-ordinator at the college who was key in creating the social action month, said: "Social Action Month is all about getting the students to shine a light on injustices in society and highlight sustainability.

"Year three students from across our four college campuses have created projects and this programme of social action has been running for the last four years. The students have been really engaged and positive and we have 29 projects happening this year."

Mike Mears, head of student personal development, added: "At Suffolk New College, we're immensely proud of our students' commitment to sustainability. Through the social action meek, I've seen first-hand the incredible impact of their projects, from litter picks to sustainable fashion. Our college community, including staff, has come together to inspire and drive positive change for a brighter, eco-friendlier future."

The bottom line: The month-long initiative demonstrates how educational institutions can engage students in meaningful community work that addresses important social issues while developing sustainable practices.

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