Search for 'rogue trader' targeting vulnerable Ipswich residents

Why it matters: The incident highlights ongoing concerns about doorstep traders targeting vulnerable residents, with Trading Standards officers having to intervene to prevent further exploitation.

The details:

• The uninvited trader approached the resident's property around 19 December

• A verbal agreement for £2,500 was agreed for roof work

• No paperwork was provided, and the trader left no contact details

• The trader claimed scaffolding would be erected and work completed this week

• Trading Standards Officers have since implemented measures to prevent the trader's return

What they're saying: "Never agree to have any work done as a result of a cold call, and don't be pressurised into having the job done immediately," warns Suffolk Trading Standards.

Be smart: Trading Standards advises residents to:

• Get quotes from two or three traders

• Ask for traders' full names and addresses

• Request detailed written quotations before work begins

• Never pay upfront for materials

• Avoid cash payments

• Only pay once work is completed satisfactorily

How to help: Anyone with information about traders operating door-to-door in the IP4 area before Christmas or details about vehicles or individuals involved should contact Citizens Advice Consumer Service on 0808 223 1133.

The bottom line: Residents seeking trusted traders can use Suffolk Trusted Trader, a vetted directory maintained by Trading Standards, rather than accepting unsolicited doorstep offers.