Son shares moving tribute to mum's hospice care ahead of Christmas Day Dip

Why it matters: The hospice provides free care to more than 4,000 patients and their families throughout the county each year, relying on fundraising events like the Christmas Day Dip to continue their vital work.

The big picture: Ross Dowsing's mother Heather, a lifelong Ipswich Town fan, received care at St Elizabeth Hospice until her death in 2023, aged 74, following a battle with cancer. His story offers a touching insight into the comprehensive support provided by the hospice.

"From the moment we entered the building, the care and support our family received, especially Mum, was second to none," said Ross. "Every single person there, employed or volunteer, was brilliant."

Behind the scenes: The hospice team went above and beyond to create a welcoming environment:

• Staff would sit to chat, laugh or cry with Heather

• They allowed family visits from grandchildren and even the family dog

• One staff member painted Heather's nails to lift her spirits

• The family personalised her space with photos and drawings from her granddaughters

In their words: "St Elizabeth Hospice is just so warm, relaxed and homely," Ross explained. "The biggest difference the team made for Mum was helping her in her down moments and keeping her as upbeat as they could."

The bottom line: While supporting patients like Heather, St Elizabeth Hospice relies on fundraising events like the Christmas Day Dip. Join hundreds of other dippers opposite Mannings Amusements in Felixstowe from 8.30am tomorrow, with the dip taking place at 10am. Registration is £20 on the day.