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Suffolk fire crews attended nearly 3,000 false alarms last year

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Suffolk's fire and rescue service was called to 2,907 false alarms in 2023-24, the highest number in 13 years. Seven in 10 calls were due to faulty equipment.

Why it matters: False alarms now account for half of all incidents attended by Suffolk firefighters, potentially diverting resources from genuine emergencies.

The big picture: The surge in Suffolk mirrors a national trend, with fire services across England responding to 254,000 false alarms last year - the highest figure since 2011-12.

A fire engine travelling down Norwich Road in Ipswich
A fire engine on its way to a call via Norwich Road in IpswichOliver Rouane-WilliamsIpswich.co.uk

By the numbers:

  • 70% of false alarms were caused by faulty equipment

  • 28% were made in good faith

  • 2% were malicious calls

  • False alarms made up 50% of the total 5,842 incidents attended

What they're saying: "Firefighters don't go to false alarms, they only come back from them," said Matt Wrack, Fire Brigades Union general secretary. "Automatic alarms are fitted in commercial premises so that firefighters can respond quickly and prevent fires from spreading while buildings are unoccupied."

The other side: The Home Office maintains that public safety remains the priority. A spokesperson said: "It is essential people regularly check fire alarms and have procedures in place to ensure they are maintained in an efficient state, working order and in good repair."

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'Cash for jewellery' traders targeting Rushmere St Andrew residents

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DanceEast

Proud supporters of free and independent local journalism in Ipswich

Reports have emerged of doorstep traders approaching properties in Rushmere St Andrew, asking residents if they want to sell jewellery items.

Why it matters: Unsolicited doorstep buyers may not offer fair value for items and could potentially be "rogue" traders who disappear with valuables.

Jewellery scam
Reports have emerged of doorstep traders approaching properties in Rushmere St Andrew, asking residents if they want to sell jewellery itemsIpswich.co.uk

The details: Officials are advising residents to follow three key safety steps if considering selling jewellery:

  • Shop around: Start locally by contacting a reputable jeweller to estimate your item's value before soliciting online bids or other offers.

  • Beware 'rogue' buyers: Exercise caution about whom you sell to. If you must leave jewellery with someone for a quote, ensure they're trustworthy and will be available when you return.

  • Read the small print: Check terms and conditions carefully, paying attention to potential hidden charges such as refining fees, postage fees and appraisal fees.

What to do: Report any concerns with traders to Citizens Advice Consumer Service on 0808 223 1133.

The bottom line: Getting multiple valuations from established local jewellers before considering doorstep offers helps ensure residents receive fair value for their items.

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