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Suffolk firefighters responding faster to serious fires than a year ago, but still slower than a decade ago

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New data shows that Suffolk Fire and Rescue Service has cut its average response time to primary fires by 33 seconds over the past year. However, response times remain slower than a decade ago.

The big picture: While Suffolk firefighters are getting to serious fires quicker, the Fire Brigades Union warns of a nationwide "crisis" in fire services due to budget cuts and reduced staffing.

By the numbers:

  • Average response time for primary fires in Suffolk: 10 minutes 58 seconds (down from 11 minutes 31 seconds last year)

  • Response time a decade ago: 10 minutes 35 seconds

  • Total incidents attended in Suffolk: 5,841 (down from 6,212 the previous year)

  • Non-fire incidents: 1,529

  • Fire-related fatalities in Suffolk: 7 (up from 2 the previous year)

Zoom out: Nationally, average response times for primary fires improved from 9 minutes 13 seconds to 9 minutes 3 seconds. However, this is still slower than the 8 minutes 16 seconds recorded a decade ago.

What they're saying:

  • Matt Wrack, Fire Brigades Union general secretary: "While we face the flooding, wildfires and extreme weather of the climate emergency, we have lost one in five firefighters to cuts. Fewer resources mean that fire engines take far longer to arrive at a fire than in the 1990s, and fire services' capacity varies wildly by region."

  • A Home Office spokesperson: "Throughout the country, our firefighters operate in challenging and high-risk environments, constantly going above and beyond the call of duty to protect our communities."

The bottom line: Despite year-on-year improvements in Suffolk, concerns remain about the long-term impact of budget cuts on fire service performance and response times across the UK.

Sources

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Suffolk to roll out 6,000 EV chargepoints from Summer 2025

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Suffolk County Council has partnered with operator Believ to deliver around 6,000 new public electric vehicle chargepoints across the county, starting next summer.

Why it matters: 25% of Suffolk households don't have a driveway and park on their street, creating a significant barrier for residents considering electric vehicle ownership.

The big picture: The rollout aims to provide residents without driveways access to a public chargepoint within a 5-10 minute walk.

Matthew Ling and Amy Rushton of Suffolk County Council, Charlie Allen and Steve Beer of Believ
Matthew Ling and Amy Rushton of Suffolk County Council, Charlie Allen and Steve Beer of BelievBeliev

By the numbers:

  • £5.3 million secured from the government's Local Electric Vehicle Infrastructure (LEVI) fund

  • An additional £16 million provided by operator Believ

  • Nearly 140,000 tons of emissions forecast to be removed by late 2026

The details: The majority of new units will be bollard-style chargers at the kerbside, suitable for long-stay or overnight charging. Drivers will benefit from an overnight off-peak tariff and a dedicated resident's tariff with discounted charging at all times.

Public car parks will also see rapid and ultra-rapid chargepoint installations for quicker charging options.

What they're saying: "We are providing a solution by installing chargepoints on their street, or very nearby. Our ambition is to provide them with a public chargepoint within a 5-10 minute walk or wheel," said Councillor Philip Fairclough-Mutton, Suffolk County Council's Cabinet Member for Environment, Communities and Equality.

Guy Bartlett, Believ CEO, said: "We're delighted to have been awarded the opportunity to rollout such a significant number of chargepoints across Suffolk. It will make a real difference to local EV drivers and give others the confidence to go electric, helping to support our mission to deliver cleaner air for all."

What's next: In advance of all on-street chargepoint installations, local residents will receive letters with details of the work due to take place, including information on timescales.

The bottom line: Suffolk County Council is the first local authority in England to both award their LEVI main funding tender and subsequently sign a contract with an operator, allowing installations to begin at pace to help meet the county's target of 5,400 public chargepoints by 2030.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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