Warning as roof cleaning cold callers target Ipswich IP3 area

Why it matters: Residents approached by these cold callers could be at risk of poor workmanship, overcharging, or potential scams.

The details: The trading standards team was alerted to the activity at the end of last week, prompting a warning to local residents.

Officials advise never agreeing to work as a result of a cold call, stating: "While it might be tempting to agree to low prices being offered on the doorstep, think twice."

What to do instead:

• Get quotes from two or three traders

• Ask friends and family for recommendations

• Check Suffolk Trusted Trader for vetted and approved businesses at trustedtrader.team/Suffolk/

• Request the full name and address from traders, not just a mobile number

• Get a written quotation detailing all proposed work and final price BEFORE work begins

• Only pay in full once work is completed satisfactorily

• Avoid paying cash

For protection: Residents can request a FREE No Cold Calling sticker for their door by emailing trading.standards@suffolk.gov.uk with their address.

The bottom line: All doorstep callers should be reported to Suffolk Trading Standards via the Citizens Advice Consumer Service on 0808 223 1133.