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Suffolk Trading Standards has received reports of traders going door to door in the IP3 area of Ipswich offering to clean moss from roofs.
Why it matters: Residents approached by these cold callers could be at risk of poor workmanship, overcharging, or potential scams.
The details: The trading standards team was alerted to the activity at the end of last week, prompting a warning to local residents.
Officials advise never agreeing to work as a result of a cold call, stating: "While it might be tempting to agree to low prices being offered on the doorstep, think twice."
What to do instead:
Get quotes from two or three traders
Ask friends and family for recommendations
Check Suffolk Trusted Trader for vetted and approved businesses at trustedtrader.team/Suffolk/
Request the full name and address from traders, not just a mobile number
Get a written quotation detailing all proposed work and final price BEFORE work begins
Only pay in full once work is completed satisfactorily
Avoid paying cash
For protection: Residents can request a FREE No Cold Calling sticker for their door by emailing trading.standards@suffolk.gov.uk with their address.
The bottom line: All doorstep callers should be reported to Suffolk Trading Standards via the Citizens Advice Consumer Service on 0808 223 1133.
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