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An exclusive look inside Ipswich Museum's mammoth makeover

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Standing atop the scaffolding that surrounds Ipswich Museum, with spectacular views stretching across the town, the true magnitude of this restoration project becomes breathtakingly apparent.

A restoration of mammoth scale

"If you combined all the internal and external scaffolding, it would reach from here to Felixstowe," explains Andy Laflin , Managing Director of Gipping Construction , the local company tasked with the base build of this mammoth restoration project. "It took 11 weeks to put it up."

This instantly brought into focus the humungous scale of this project as we walked up several flights of steps shrouded by the vast scaffolding structure that currently cocoons the Victorian museum building.

The views are spectacular.

There is no better illustration of the sheer scale of this project than the roof, where each individual tile has been carefully removed, cleaned, and refitted.

Just think about that for a moment—every single tile.

Removing them alone filled four large skips with old mortar; workers had to move methodically around the rooftop while working on each section, and hundreds of thousands of fittings were required to secure them back in place.

Looking around, its almost surreal – a building inside a building.

Underneath the large scaffolded canopy erected over the museum
Underneath the large scaffolded canopy erected over the museumSophie DebenhamIpswich.co.uk

A brief history

Ipswich Museum was established in the 1840s by a local industrialist with the aim of promoting public improvement, scientific study and public debate.

After moving to its current site in the 1880s, it quickly gained national recognition as a leading museum of its time.

Over generations, curators have built a collection exceeding 200,000 objects, many with outstanding national and international significance. The Grade II listed building has seen few major updates over the years, with only a new Egyptian Gallery added between 2008-2010.

The museum closed in October 2022 for this redevelopment. Originally budgeted at £8.7m, but now estimated to cost £11.4m, the project involves substantial improvements, including an additional gallery, new educational space, a café and improved shop facilities and toilets.

The transformation

The technical scope extends far beyond the visitor-facing elements.

The museum is undergoing extensive reconfiguration of interior spaces, with the erection of north and south two-storey infills, a new cantilever staircase, relocation of the plant room and insertion of a new basement to the entrance lobby. Accessibility is being significantly enhanced with the installation of a lift and new internal and external ramps, which required much of the original floor to be lifted.

Appreciating the complexity of the project

For those occasionally frustrated by delays and cost inflation, a glimpse behind the scaffolding reveals why such care and time are essential in heritage restoration, and why forecasting costs and delivery timeframes with exact precision are nigh on impossible.

"It's literally impossible to know every detail of a project of this scale until you start peeling back the layers," explains a project manager, highlighting how hidden issues inevitably emerge once work begins on historic buildings like this one.

Currently, 40 workers are on site, with more expected as the project progresses toward its 2026 reopening.

Their task is made more challenging by the site's location in a busy residential street with very restricted access. The plant, materials and main site office are located a short distance away, requiring careful coordination.

Few projects require dozens of workers to work around full-size woolly mammoths and whale skulls hung from the ceiling.

As ISO14001 accredited contractors, Gipping Construction must also complete environmental risk assessments and implement waste minimisation practices, with typically 90% of waste being recycled.

Everything about this project is complex.

The team behind it

Established in 2004 and becoming employee-owned in 2023, Gipping Construction brings significant heritage experience to the project.

The company is actively engaged with the local community, working with museum staff and Ipswich Borough Council's Communications department on various outreach initiatives, including art competitions, work experience for local schools, and displaying art by A Level students.

"We were delighted to be awarded the Ipswich Museum contract and have opportunity to work for the Council and contribute to Ipswich’s built environment heritage," said Gipping MD Andy Laflin.

"The interest we have received since beginning the project has been overwhelmingly positive and brought several opportunities to collaborate with organisations in the community," he added.

Gipping Construction

Based just outside Ipswich, Gipping Construction is an employee-owned construction company that operates in the private and public sectors across East Anglia.

Gipping Construction doing on going renovations to outside of Ipswich Museum

A significant investment in Ipswich's culture and heritage offering, but surely a worthwhile one?

It is, without doubt, a significant investment in Ipswich's culture and heritage offering, but funding support from the National Lottery Heritage Fund, Friends of Ipswich Museum, and other supporters, reduces the financial burden on taxpayers.

"We are excited to see the re-opening of the museum when the fit-out is complete. The project will deliver another positive result in the regeneration of Ipswich, and we are proud to have been involved," Laflin concluded.

Later than hoped? Sure. But, when complete, this museum will stand as a testament to the craftsmanship of those who worked on it and provide a modern facility that will be enjoyed by many generations to come.

Ed Sheeran surprised more than 200 Ipswich students with an impromptu performance at The Baths

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500 mobile phones donated to support domestic abuse victims in East Anglia

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Virgin Media O2 Business has donated over 500 mobile phones to help survivors of domestic abuse and sexual assault across East Anglia, including Suffolk.

Why it matters: The donated devices will enable vulnerable people to contact support services, emergency services and family members when their own phones have been broken or confiscated by perpetrators.

The phones will be distributed to Leeway, Catch-22, and Mountain Healthcare support services across five counties – Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk.

Some devices will come with free SIM cards and mobile data from the National Databank, which was founded by Virgin Media O2 and the digital inclusion charity Good Things Foundation. The National Databank is described as "like a food bank but for free data, texts and calls, helping to connect people in need."

Leeway

Leeway provides support to adults and young people looking to break free from domestic abuse in Suffolk and Norfolk.

The background: The donation comes as part of Virgin Media O2 Business's social value commitment through a recent police contract with 7F Commercial Services.

7F Commercial Services uses collaborative buying power for seven police forces in the eastern region, including Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Essex, and Kent, to obtain better value for money from their contracts.

What they're saying: Suffolk's Police and Crime Commissioner, Tim Passmore, said: "Supporting victims is a key responsibility for me as Police and Crime Commissioner. We commission many services to support victims to help them cope with the immediate impact of crime, and, as far as possible, recover from the effects.

Tim Passmore, Police & Crime Commissioner for Suffolk
PCC

"I absolutely support this 'social benefits' approach. Funding is always tight and anything we can do to work with the commercial sector to access additional funding to support this work gets my full support.

"I know from speaking to victims just how devastating it is to be denied something as basic as the ability to talk to family and friends. I hope these phones provide a useful lifeline for victims of domestic abuse and sexual assault to feel more secure and less isolated."

Charlotte Hails, Head of Public Sector Vertical Strategy at Virgin Media O2 Business, said: "As a former senior police officer who specialised in Safeguarding and Public Protection, I know first-hand that mobile phones and connectivity are critical to ensuring victims and survivors are not isolated and can receive support.

"By partnering with local organisations in East Anglia, Virgin Media O2 Business is helping ensure victims and survivors receive the smartphones and data they need. This builds on our commitment to support police forces and communities across the UK to improve public safety and reduce crime."

The bottom line: The initiative aims to reduce isolation among victims of domestic abuse and sexual assault by providing them with secure means of communication through donated mobile devices.

Ed Sheeran surprised more than 200 Ipswich students with an impromptu performance at The Baths

Browse upcoming gigs

Check out upcoming BTC events across their three brilliant venues

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