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Council apologises for confusion as bin collection days remain unchanged despite 'website glitch'

News

Ipswich residents have been assured their bins will be collected on the usual collection days after a technical fault with the council's online bin day checker caused confusion over the weekend.

Thousands of residents rely on the council's waste collection service, making it one of the most essential council services. So, confusion followed when a 'glitch' on the council's website stated changes to bin days over the weekend.

A black bin with the Ipswich Borough Council logo
Residents should continue putting their bins out on their usual collection dayOliver Rouane-WilliamsIpswich.co.uk

The key details:

  • The council has temporarily removed its bin day checker from its website while fixing the technical problem.

  • All bin collections will continue on their regular scheduled days.

  • The only planned changes to collection days will be during the Christmas period.

What they're saying: "I know that the technical glitch has caused concern for many, and I apologise for any confusion it has caused," James Fairclough, the council's Director of Operations, said.

He added: "Our bin crews will be collecting bins as usual this week and for the foreseeable future."

The bottom line: Residents should continue putting their bins out on their usual collection day.

Council spends 77p in every pound on care services as funding gap grows

News

Suffolk County Council has revealed that children's and adult care now consumes 77 pence of every pound spent as it appeals to the Chancellor for additional local government funding ahead of Wednesday's Autumn Budget.

The big picture: The council says public funding is not keeping pace with service demands despite implementing cost-saving measures over the past five years.

Why it matters: The outcome could affect residents in two ways:

  • Future council tax rates could be impacted

  • Public service delivery may need to be reviewed

Picture of the front of Endeavour House, the Suffolk County Council office building
Endeavour House in IpswichOliver Rouane-WilliamsIpswich.co.uk

By the numbers:

  • 77p of every £1 goes to children's and adult care services.

  • The council has made savings over 5 years, but reports its budget gap continues to grow.

What they're saying: Deputy Leader and Cabinet Member for Finance, Cllr Richard Smith MVO, said in a letter to the Chancellor: "We accept fully how demand for funding for public services is universal, with all eyes looking towards the Treasury for urgent financial relief."

He added: "The council feels it essential that the pressures facing local authorities are fully recognised by government and reflected in the local government settlement."

Looking ahead: The Chancellor's Autumn Budget statement is scheduled for Wednesday.

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