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Council apologises for confusion as bin collection days remain unchanged despite 'website glitch'

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Ipswich.co.uk Logomark in a circle

Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Ipswich residents have been assured their bins will be collected on the usual collection days after a technical fault with the council's online bin day checker caused confusion over the weekend.

Thousands of residents rely on the council's waste collection service, making it one of the most essential council services. So, confusion followed when a 'glitch' on the council's website stated changes to bin days over the weekend.

A black bin with the Ipswich Borough Council logo
Residents should continue putting their bins out on their usual collection dayOliver Rouane-WilliamsIpswich.co.uk

The key details:

  • The council has temporarily removed its bin day checker from its website while fixing the technical problem.

  • All bin collections will continue on their regular scheduled days.

  • The only planned changes to collection days will be during the Christmas period.

What they're saying: "I know that the technical glitch has caused concern for many, and I apologise for any confusion it has caused," James Fairclough, the council's Director of Operations, said.

He added: "Our bin crews will be collecting bins as usual this week and for the foreseeable future."

The bottom line: Residents should continue putting their bins out on their usual collection day.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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Mountain bike stolen from outside Anglia Retail Park restaurant

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Ipswich.co.uk Logomark in a circle

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We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Police are appealing for witnesses after a blue Boardman mountain bike was stolen from outside Tim Hortons in Ipswich.

The bicycle was taken between 10.20 and 10.30 on Thursday 6 March from outside the restaurant at Anglia Retail Park.

The blue Boardman mountain bike was stolen
Police are appealing for witnesses after a blue Boardman mountain bike was stolen from outside Tim Hortons in IpswichSuffolk Constabulary

Ipswich Police shared the appeal on social media, asking anyone with information to come forward.

Officers have assigned the crime reference number 37/12273/25 to the case.

Anyone who witnessed the theft or has information about the stolen blue Boardman mountain bike is asked to contact police via their online reporting system at https://orlo.uk/2zoxs or by calling 101, quoting the crime reference number.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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