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Hospital charity launches £100,000 appeal to ensure no one dies alone

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Colchester & Ipswich Hospitals Charity has launched the Butterfly Appeal to raise £100,000 annually for its end-of-life care service. The initiative aims to ensure no patient dies alone and provide support for families.

The big picture: The Butterfly Service, run by East Suffolk and North Essex NHS Foundation Trust (ESNEFT), offers comfort and companionship to patients in their final days.

Key details:

  • Funds will support Butterfly coordinators and volunteer training

  • Money will help run Butterfly Centres at Colchester and Ipswich hospitals

  • Limited-edition metal butterflies are on sale for £35 each to support the appeal

  • Volunteers offer various forms of support, from reading stories to simply holding a patient's hand

  • The service also supports families with guidance and a listening ear

Why it matters: The service provides crucial emotional support to patients and families during difficult times, ensuring that no one faces the end of life alone.

Butterfly coordinators Pam Talman, Amy Hilling and Debbie Farthing
Butterfly coordinators Pam Talman, Amy Hilling and Debbie FarthingESNEFT

What they're saying: Jane, a former maternity nurse and Butterfly volunteer, describes the role as "humbling" and "a privilege":

“During my career, I was lucky enough to work on maternity wards at the beginning of life,” said Jane. “I feel that being there at the end is just as much of a privilege.

“My son died in my arms in Ipswich Hospital in 2009, and four years ago his widow also died. I therefore thought I might have both the personal and professional experience to offer the support that patients and their families may need.

“Spending time with somebody at the end of their life is a privilege, and I hope can be a relief and cushion for their families. I think we all sometimes feel that the patient knows we are there and can hear us – I think it is time very well spent. I also know it is something that nurses would love to do if they had the time, and so hope I am supporting them too.

“I know from conversations that families appreciate knowing that the Butterfly volunteers mean there is less chance that their relative will die alone. Over these last two years it has been very special to be able to give time to listen to the love with which so many describe dying members of their family.”

Butterfly volunteer, Jane
Butterfly volunteer, JaneESNEFT

Nichola Whymark, head of fundraising and marketing, said: "Our Butterfly Service is really important as it helps to make sure that no one dies alone."

"Our volunteers sit quietly by a patient’s bedside, read stories or poetry, talk about memories, play music or simply hold someone’s hand. They also offer all-important support to loved ones, whether that is a listening ear, much-needed time away from the ward or guidance on how to access other services."

How to help: People can support the appeal or purchase a metal butterfly, crafted locally by Suffolk Ironworks, through the Colchester & Ipswich Hospitals Charity website.

Cast iron butterflies
A limited edition collection of 1000 metal butterflies, produced locally by Suffolk Ironworks, are available to own as part of the launch of the Butterfly AppealESNEFT

What's next: The metal butterflies will be on display at Colchester and Ipswich hospitals until mid-October before being sent to buyers.

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Are organised crime fronts hiding in plain sight on Ipswich high streets?

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The National Crime Agency's crackdown on high street businesses suspected of links to organised crime has made headlines in Shrewsbury but remains conspicuously absent in Ipswich, despite remarkably similar retail patterns.

A pattern emerging elsewhere

While Ipswich residents have yet to witness raids on local businesses, a stark scene is unfolding elsewhere: officers forcing their way into brightly-coloured barber shops, vape stores, minimarts, candy stores and phone repair shops that have proliferated across town centres.

Last month, the National Crime Agency (NCA) coordinated 265 raids on such premises across England and Wales as part of Operation Machinize, targeting high street businesses suspected of being fronts for international crime gangs – but it remains unclear if Suffolk, or Ipswich, has been part of this operation.

Organised crime and the impact on Ipswich's high street
Oliver Rouane-WilliamsIpswich.co.uk

Shrewsbury and Ipswich: towns with similar profiles

In Shrewsbury, a market town not dissimilar to Ipswich, officers detained two Kurdish asylum seekers during raids on barber shops, seizing thousands of pounds in cash and illicit vapes. The intelligence suggested these establishments were linked to money laundering, illegal immigration and drug dealing.

The parallels between Shrewsbury and Ipswich are difficult to ignore. Both are historic county towns with traditional market squares, and a mix of independent and chain retailers. Both have experienced the same influx of barber shops, vape stores, minimarts, candy stores and phone repair shops on their high street.

Yet while Shrewsbury has seen decisive action, Ipswich residents have yet to witness any comparable enforcement activity. At least not visibly. And if it has, it has yet to make any difference.

The Ipswich landscape

According to commercial property analysts Green Street, the average number of barbers per person in England and Wales has doubled in the past decade.

Walk through Ipswich town centre and the changing retail landscape is evident – multiple barber shops, vape outlets, phone repair shops and sweet shops often within yards of each other, typically with very few visible customers.

It is important to note that we are not suggesting any specific businesses in Ipswich are engaged in illegal activity. The presence of these shops alone does not indicate wrongdoing, and many could be legitimate businesses.

But questions should be asked. And questions are being asked – repeatedly – by residents.

The scale of the problem

The National Crime Agency estimates that £12 billion in illicit cash is laundered in the UK annually, with lots of it flowing through criminal front organisations on high streets.

These businesses appeared to surge as shop vacancies grew following the pandemic, creating opportunities for criminal gangs to establish themselves in plain sight.

The suspicious signs are easy to spot: businesses claiming implausible income levels, unpaid utility bills despite supposed high turnover, and the sale of illicit products like illegal vapes and tobacco.

In Greater Manchester, linked mini-marts were found to be staffed by asylum seekers, some working illegally, with hidden compartments concealing contraband.

What Operation Machinize uncovered

During Operation Machinize, authorities discovered cannabis farms, seized Class A drugs, arrested 35 people and questioned 55 suspected illegal immigrants. Three potential victims of modern slavery were identified. Bank accounts worth over £1 million were frozen and £40,000 in cash seized.

Detective Inspector Daniel Fenn, who led raids in Shrewsbury as part of the operation, said: "Members of the public are angry. They can see these fronts are there. The criminals feel they are hidden here. They think they can come to sleepy areas and won't be found."

The same could easily be said of Ipswich.

The pattern of exploitation is particularly concerning – the NCA believes some shops are used as fronts for drug-trafficking, people-smuggling, modern slavery and child sexual exploitation. In 2023, it secured the conviction of one Iranian Kurdish barber shop owner who was using his London premises as a base for smuggling 10,000 people to the UK in small boats.

Impact on legitimate businesses

Legitimate barbers are calling for a registration scheme and stricter regulation. Gareth Penn, chief executive of the Hair and Barber Council, highlighted how illegal barbers have led to fungal infections from improperly cleaned equipment.

More importantly, though, is the damage being done to genuine businesses that cannot compete with those avoiding costs and taxes, and those that cannot find suitable high street premises.

The damage is significant and potentially long-lasting.

Will Ipswich be next?

For Ipswich, the question now is whether Operation Machinize will visibly extend to Suffolk – or indeed, whether it already has without public knowledge.

Unlike local police forces, the National Crime Agency is exempt from Freedom of Information requests, making it impossible for journalists or the public to determine how many Ipswich businesses, if any, have been investigated.

This distinction is important.

While local police forces handle everyday law enforcement, the NCA was specifically created to tackle serious and organised crime that extends across police force boundaries, international borders, or requires specialist capabilities.

Their involvement signals that these high street businesses are not merely local issues but part of sophisticated criminal networks operating nationally and internationally.

Security Minister Dan Jarvis has stated that "high street crime undermines our security, our borders, and the confidence of our communities", promising "decisive action" to bring those responsible to justice.

The road ahead

There are concerns about the effectiveness of current measures. Of the 265 raids conducted, only 10 shops have been shut down permanently. Many businesses raided were back operating within minutes of officers leaving.

The challenge for authorities extends beyond individual shops to dismantling the organised crime networks behind them – networks that may have been profiting in plain sight for years on our high streets. While local police forces can target individual businesses, only the NCA has the mandate and resources to tackle the international networks behind them.

For Ipswich residents concerned about these issues, the prospect of action against suspicious businesses cannot come soon enough. However, due to the secretive nature of NCA operations, we may never know the full extent of their activities in our town – only their results, if and when they choose to make them public.

Ed Sheeran surprised more than 200 Ipswich students with an impromptu performance at The Baths

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