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Ipswich takeaway's hygiene rating jumps from one to four stars

Chop Suey House has significantly improved its food safety standards after receiving a poor rating earlier this year.

The big picture: The Chinese takeaway was reinspected by Ipswich Borough Council's environmental health team last month and had its score upgraded from one to four stars.

The Chop Suey House on Norwich Road, Ipswich
Oliver Rouane-WilliamsIpswich.co.uk
Chop Suey House has significantly improved its food safety standards after receiving a poor rating earlier this year

What happened before: Inspectors visiting the premises on 1 October found issues requiring attention across all areas assessed:

  • Hygienic food handling needed improvement, including preparation, cooking, reheating, cooling and storage.

  • Cleanliness and condition of facilities needed improvement, including layout, ventilation, hand washing facilities and pest control.

  • Management of food safety required major improvement, including systems for ensuring food safety and staff knowledge.

Yes, but: After receiving the one-star rating before the upgrade, the restaurant displayed a four-star rating sticker in its window and a three-star rating on Just Eat, where customers often order "blindly" without seeing the premises they're ordering from.

Why it matters: The discrepancy meant customers could have been making decisions based on incorrect food safety information, potentially risking their health and safety.

The bottom line: The dramatic turnaround from one to four stars showcases how quickly food establishments can transform their practices when addressing safety concerns properly.

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SEN Santa sessions at Buttermarket this weekend

Santa will turn down the music and limit numbers at the Buttermarket Shopping Centre this weekend after parents asked for calmer festive events for children with special educational needs (SEN).
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Suffolk researchers test whether singing can treat Parkinson's 'poker face'

Researchers in Suffolk are launching what they believe is the first UK study testing whether musical-theatre-style singing can rehabilitate facial expression in Parkinson's patients – addressing a symptom that affects around 9 in 10 people but has limited treatment options.
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Woman fighting for life after hit-and-run on Burrell Road

A woman is in a life-threatening condition in hospital after being hit by a car whose driver fled the scene on Burrell Road in Ipswich this morning, with a man in his 30s now arrested in connection with the incident.
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ICS, Start, Build & Grow and All About Hearing

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
Start, Build & Grow logo

Wanting to start or grow your business in Ipswich?

If you have a business idea you need help launching, or a new business you need support getting established, SBG is a fantastic free programme created just for you.
Russell Osman having his ears checked by All About Hearing audiologist and co-director, Karen Finch

Exceptional hearing care with a personal touch

Suffolk’s independent hearing specialists, combining expert care, cutting-edge technology and personalised service to help you hear at your best.
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Gym manager's childhood inspires hospital toy appeal

A Martlesham gym manager who spent much of her childhood in hospital has launched a toy appeal that has collected nearly 150 Christmas gifts for young patients at Ipswich Hospital.
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ICS, Start, Build & Grow and All About Hearing

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
Start, Build & Grow logo

Wanting to start or grow your business in Ipswich?

If you have a business idea you need help launching, or a new business you need support getting established, SBG is a fantastic free programme created just for you.
Russell Osman having his ears checked by All About Hearing audiologist and co-director, Karen Finch

Exceptional hearing care with a personal touch

Suffolk’s independent hearing specialists, combining expert care, cutting-edge technology and personalised service to help you hear at your best.
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Police appeal for witnesses after Pearl Road burglary

Detectives are investigating a burglary at a home on Pearl Road in Ipswich on Monday evening, where jewellery and bank cards were stolen and used fraudulently.
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