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Lengthy NHS waits leave Ipswich tinnitus patients facing 'years of unnecessary suffering'

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A leading Ipswich audiologist has warned tinnitus patients in Ipswich could face "years of unnecessary suffering" due to specialist NHS waiting times of up to three years, as a national report reveals the scale and impact of the delays this Tinnitus Week.

Why it matters: One in seven adults in the UK lives with tinnitus – a condition causing ringing, buzzing, or hissing in the ears – with 1.5 million people experiencing severe symptoms.

Karen Finch RHAD FSHAA FRSA, Owner and Lead Audiologist for All About Hearing, conducting a hearing assessment
Karen Finch RHAD FSHAA FRSA, Owner and Lead Audiologist for All About Hearing, conducting a hearing assessmentCherry BeesleySimply C Photography

The big picture: The report by Tinnitus UK, released for Tinnitus Week (3-9 February), reveals that 60% of doctors cannot offer standard levels of care due to staffing shortages.

What they're saying: "I am deeply concerned by these findings. Too many people with tinnitus are being left to suffer, with little or no support," says Karen Finch, Audiologist and Co-Director at All About Hearing  in Ipswich.

We regularly see patients in our clinics who have been told there's nothing that can be done or who have spent years waiting for help.

By the numbers:

  • 8 million people will be affected by tinnitus in the UK by the end of 2025

  • 36 per cent of private audiologists consider tinnitus care a low priority

  • Patients wait over 12 months and up to 3 years for hearing aid assistance and psychological therapies

  • 1 in 10 sufferers with no obvious cause may have 'hidden hearing loss' – damage to the nerve carrying sound signals to the brain – which standard hearing tests might miss

Karen Finch performing otoscaopy on a patient prior to earwax removal treatment
Karen Finch performing otoscaopy on a patient prior to earwax removal treatmentCherry BeesleySimply C Photography

Managing the condition: All About Hearing in Ipswich offers multidisciplinary support, working with a local ENT specialist and cognitive behavioural therapy practitioners to help manage the condition.

"Whilst we are not tinnitus specialists, we work with the condition on a daily basis, helping to identify if an individual's tinnitus is linked to an underlying hearing loss, alongside providing help and support for how to best manage the condition," says Finch.

Research shows that while CBT cannot stop the tinnitus itself, it can reduce distress and improve quality of life, leading to reduced symptom intensity.

The bottom line: While local support is available through private clinics, the report highlights critical NHS waiting times and calls for improved training, guidelines, and service provision for tinnitus care.

All About Hearing

All About Hearing is an independent, family-run audiology practice serving Ipswich and the surrounding communities.

Karen Finch RHAD FSHAA FRSA, Owner and Lead Audiologist for All About Hearing, conducting a hearing assessment
Attwells staff outside their Ipswich office

An award-winning local law firm

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Multiple unitary authorities 'vital' for Suffolk's diverse communities, councils claim

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A joint report from Suffolk's councils argues that the county's mix of rural, coastal, industrial, agricultural and urban areas requires more than one council to effectively serve residents.

Why it matters: The five district and borough councils say a single "mega-council" covering a vast geographical area could not focus on the competing needs of three-quarters of a million people as effectively as multiple unitary authorities.

What's driving the news: Suffolk County Council supports creating a single unitary authority covering the entire county, but this has been unanimously rejected by the five district and borough councils it would replace.

The details: Babergh District Council, East Suffolk Council, Ipswich Borough Council, Mid Suffolk District Council, and West Suffolk Council have each approved the report following a series of meetings where councillors examined and shaped the proposals.

In a joint statement, the council leaders said: "Multiple unitary authorities will produce services designed with residents in mind to meet local needs, drive improved outcomes, create value and save money in a sustainable way."

"Our joint proposal demonstrates that a one-size-fits-all mega authority will not solve the existing issue of large countywide services that will continue to drain money, require improvement, and potentially lead to further cost cutting."

By the numbers: The interim report claims multiple unitary authorities will provide:

  • Cost-effective and high-quality services for Suffolk residents

  • Long-term financial sustainability

  • Economic growth and support to local industry

  • Stronger democratic representation and community engagement

  • Governance systems which can adapt to future growth

  • Structures to support thriving communities and economies

The bigger picture: The councils argue their approach would support "a more balanced solution for the governance of the Mayoral Combined Authority" being set up next year for Norfolk and Suffolk.

What they're saying: "This is a generational change to the way local government and services are delivered and something we should seize," the council leaders stated. "It is a real opportunity to think holistically about how services such as leisure, housing and social care could help residents to thrive."

What's next: The interim report does not constitute a final decision. Councils will have further time to develop options to redesign local government, with community views "at the heart of this work."

The bottom line: "Our collective solution is the best way to deliver great services and value for money. It makes sure the 'local' stays in Local Government for Suffolk," the council leaders concluded.

Attwells staff outside their Ipswich office

An award-winning local law firm

Rated as "Excellent" on Review Solicitors with an impressive 4.8/5 on Feefo.

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