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Staff anger as lower-paid hospital workers face steeper parking increases at Ipswich Hospital

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We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

According to staff, lower-paid workers at Ipswich Hospital will see parking charges rise by up to 226%, while consultants face just a 2.9% increase.

Why it matters: The disparity in increases between pay bands has raised concerns about fairness, particularly for lower-paid workers at the hospital.

The big picture: The changes are part of a wider overhaul of parking at both Ipswich and Colchester hospitals, aimed at managing reduced parking capacity following recent hospital expansions. The cost of parking for patients and visitors has risen by up to 50%.

By the numbers: Band 2 staff, who earn £23,615 per year, currently pay 46p per day to park at the hospital, a total cost of £116.38 per year based on 253 working days. However, this is set to increase by a reported 226%.

  • Band 5 workers pay £0.67, with prices set to increase by 198.5%.

  • Consultants, who are some of the highest-earning NHS workers, pay £2.43, with prices set to increase by just 2.9%.

What they're saying: The changes have prompted strong reactions from hospital workers on social media. Some are unhappy about the lack of worker consultation, and others are dissatisfied with the disparity of the increases between the lowest and highest-paid workers.

"Perhaps you could explain why staff car parking charges will rise so unevenly," said one employee on Facebook.

Another staff member questioned the timing: "Hardly seems fair, and ironic timing just after we have all been asked to send back our staff survey."

"Great. Get a pay rise to see it eaten up in parking charges, and it’s a massive jump. Really doesn’t give incentive to keep working here when things are already hard enough," said another.

Yes, but: East Suffolk and North Essex NHS Foundation Trust (ESNEFT) says the increases are required following a period of significant investment across its hospitals and that free parking alternatives are available:

  • Free parking at Ipswich park and ride sites for all staff

  • Free parking for night shift workers

  • Free parking for staff with disabilities

  • 50% off bus season tickets

  • 10% off train season tickets

Nick Hulme, ESNEFT Chief Executive said: “We have listened to what our patients, carers and visitors have told us about our approach to travel. We need to make some changes and provide our communities with a stress-free experience.

“Our multi-million-pound investment programme, including the Dame Clare Marx Building in Colchester and our new Urgent and Emergency Care Centre in Ipswich, will significantly improve healthcare for local people.

“We know that the number of car parking spaces on each hospital site has reduced because of these and other new buildings, causing anxiety and upset due to the time it can take to find a parking space.

“We also know that because of the increased demand for our services, car parking has become extremely limited and at peak times it is unlikely that you will find a parking space, so the best alternative is to use local park and ride services if you can.

Garrett Anderson Centre at Ipswich Hospital
The new Garrett Anderson Centre is one of several new and refurbished buildings at the hospitalOliver Rouane-WilliamsIpswich.co.uk

What's next: The changes take effect from Monday 11 November 2024.

The bottom line: While ESNEFT promotes alternative travel options and justifies the increases as necessary for infrastructure improvements, the disproportionate rise in parking charges for lower-paid staff has created tension at a time when many healthcare workers are already facing cost-of-living pressures.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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500 mobile phones donated to support domestic abuse victims in East Anglia

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Ipswich.co.uk Logomark in a circle

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We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Virgin Media O2 Business has donated over 500 mobile phones to help survivors of domestic abuse and sexual assault across East Anglia, including Suffolk.

Why it matters: The donated devices will enable vulnerable people to contact support services, emergency services and family members when their own phones have been broken or confiscated by perpetrators.

The phones will be distributed to Leeway, Catch-22, and Mountain Healthcare support services across five counties – Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk.

Some devices will come with free SIM cards and mobile data from the National Databank, which was founded by Virgin Media O2 and the digital inclusion charity Good Things Foundation. The National Databank is described as "like a food bank but for free data, texts and calls, helping to connect people in need."

Leeway

Leeway provides support to adults and young people looking to break free from domestic abuse in Suffolk and Norfolk.

The background: The donation comes as part of Virgin Media O2 Business's social value commitment through a recent police contract with 7F Commercial Services.

7F Commercial Services uses collaborative buying power for seven police forces in the eastern region, including Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Essex, and Kent, to obtain better value for money from their contracts.

What they're saying: Suffolk's Police and Crime Commissioner, Tim Passmore, said: "Supporting victims is a key responsibility for me as Police and Crime Commissioner. We commission many services to support victims to help them cope with the immediate impact of crime, and, as far as possible, recover from the effects.

Tim Passmore, Police & Crime Commissioner for Suffolk
PCC

"I absolutely support this 'social benefits' approach. Funding is always tight and anything we can do to work with the commercial sector to access additional funding to support this work gets my full support.

"I know from speaking to victims just how devastating it is to be denied something as basic as the ability to talk to family and friends. I hope these phones provide a useful lifeline for victims of domestic abuse and sexual assault to feel more secure and less isolated."

Charlotte Hails, Head of Public Sector Vertical Strategy at Virgin Media O2 Business, said: "As a former senior police officer who specialised in Safeguarding and Public Protection, I know first-hand that mobile phones and connectivity are critical to ensuring victims and survivors are not isolated and can receive support.

"By partnering with local organisations in East Anglia, Virgin Media O2 Business is helping ensure victims and survivors receive the smartphones and data they need. This builds on our commitment to support police forces and communities across the UK to improve public safety and reduce crime."

The bottom line: The initiative aims to reduce isolation among victims of domestic abuse and sexual assault by providing them with secure means of communication through donated mobile devices.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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