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Number of Ipswich households seeking homelessness support rises by 65%

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We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

New government figures show that the number of households seeking homelessness support in Ipswich has increased from 305 to 505 between April and June compared to the same period last year.

Why it matters: The significant rise reflects deepening housing challenges in Ipswich, where private rental costs have increased by 8.9% in the past year while local wages remain below the national average.

By the numbers:

  • 505 households had initial homelessness assessments from April to June 2024

  • 339 households were assessed as requiring support

  • 83 Ipswich households are currently in temporary accommodation

Jools Ramsey-Palmer
Jools Ramsey-Palmer is CEO of local charity Ipswich Housing Action Group (ihAg)

The local picture: Jools Ramsey-Palmer , CEO of Ipswich Housing Action Group (ihAg), explains why Ipswich is particularly vulnerable:

"For Ipswich, the situation is affected by a number of factors," she says. "Ipswich is the most relatively deprived Authority within Suffolk, ranking 71 in 2019 out of 317 local authorities in England in the Index of Multiple Deprivation."

The rental challenge:

  • 79% of Ipswich's rental properties are privately owned

  • Average two-bedroom rent has risen from £700 to £829 monthly

  • Flats now average £792 per month

  • Local Housing Allowance for shared accommodation remains at £84.35 weekly

  • Universal Credit for over-25s stands at £393.45 monthly

"People face a significant lack of affordable accommodation in the town," says Ramsey-Palmer, noting that Ipswich's median salary of £39,700 compared to England's £42,200 means more household income is "being spent on household costs, edging more households towards poverty."

What's next: While the Government has announced an additional £233m for tackling homelessness in 2025-26, local challenges are mounting:

  • Suffolk County Council plans to reduce its Housing Related Support contract by 66% from April 2025

  • Housing benefit rates remain static despite rising rents

  • Private rental costs continue to increase

The bottom line: "Access to safe, affordable, good quality housing is not only a basic human right but is also fundamental to everyone's health and wellbeing," says Ramsey-Palmer. "Investment must be made in providing affordable homes, but also long-term support services to ensure people are able to maintain them without the need for crisis services."

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Suffolk library dispute: Charity says council misrepresenting management costs

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Suffolk Libraries claims its back office costs are 21.4% of the total budget—not 33% as claimed by Suffolk County Council, whose CEO urges councillors not to "make a big decision based on flawed figures."

Why it matters: Suffolk County Council has proposed taking the library service back in-house after 12 and a half years of being run by Suffolk Libraries, a move the charity says is based on misrepresented figures. The decision has been met with widespread public criticism:

  • A survey by this publication revealed that 76% were not in favour of the decision, with just 14% in favour of it

  • A petition against the takeover is approaching 21,000 signatures

Bruce Leeke and Sylvia Knights of Suffolk Libraries
Bruce Leeke and Sylvia Knights of Suffolk Libraries

By the numbers: Suffolk Libraries has an annual charitable turnover of nearly £10m, of which:

  • £6.8m comes from the council contract

  • Nearly £3m is generated by Suffolk Libraries itself

  • The charity says this extra income "pays for nearly all back office and management costs"

What they're saying: "We stand by our figures which prove 21.4% of our total annual salary budget is spent on back office/management, including functions like the stock team, HR and IT," said Bruce Leeke, CEO of Suffolk Libraries.

"The figure is only around 7% for senior management, a ratio that seems perfectly reasonable for a charity responsible for running 45 libraries, three mobile libraries and 13 prison libraries in addition to many other value adding contracts."

The other side: The county council has claimed that 33% of Suffolk Libraries staffing costs are spent on back office and management, a figure the charity disputes as being calculated incorrectly.

What's next: Suffolk Libraries met with the council this week to present a new proposal that would potentially allow the council to access additional funding to maintain the current service for the next two years.

For context: The charity says it has "successfully run" the county's 45 libraries for over 12 years and is "heralded within the industry as an example of best practice."

The bottom line: Sylvia Knights, Chair of Suffolk Libraries, has recorded a video appealing to Suffolk County Council decision makers to reconsider and "get back round the negotiating table."

The Suffolk Libraries Contract: A Message from Sylvia Knights, Chair of the Board
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