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Number of Ipswich households seeking homelessness support rises by 65%

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Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

New government figures show that the number of households seeking homelessness support in Ipswich has increased from 305 to 505 between April and June compared to the same period last year.

Why it matters: The significant rise reflects deepening housing challenges in Ipswich, where private rental costs have increased by 8.9% in the past year while local wages remain below the national average.

By the numbers:

  • 505 households had initial homelessness assessments from April to June 2024

  • 339 households were assessed as requiring support

  • 83 Ipswich households are currently in temporary accommodation

Jools Ramsey-Palmer
Jools Ramsey-Palmer is CEO of local charity Ipswich Housing Action Group (ihAg)

The local picture: Jools Ramsey-Palmer , CEO of Ipswich Housing Action Group (ihAg), explains why Ipswich is particularly vulnerable:

"For Ipswich, the situation is affected by a number of factors," she says. "Ipswich is the most relatively deprived Authority within Suffolk, ranking 71 in 2019 out of 317 local authorities in England in the Index of Multiple Deprivation."

The rental challenge:

  • 79% of Ipswich's rental properties are privately owned

  • Average two-bedroom rent has risen from £700 to £829 monthly

  • Flats now average £792 per month

  • Local Housing Allowance for shared accommodation remains at £84.35 weekly

  • Universal Credit for over-25s stands at £393.45 monthly

"People face a significant lack of affordable accommodation in the town," says Ramsey-Palmer, noting that Ipswich's median salary of £39,700 compared to England's £42,200 means more household income is "being spent on household costs, edging more households towards poverty."

What's next: While the Government has announced an additional £233m for tackling homelessness in 2025-26, local challenges are mounting:

  • Suffolk County Council plans to reduce its Housing Related Support contract by 66% from April 2025

  • Housing benefit rates remain static despite rising rents

  • Private rental costs continue to increase

The bottom line: "Access to safe, affordable, good quality housing is not only a basic human right but is also fundamental to everyone's health and wellbeing," says Ramsey-Palmer. "Investment must be made in providing affordable homes, but also long-term support services to ensure people are able to maintain them without the need for crisis services."

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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500 mobile phones donated to support domestic abuse victims in East Anglia

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Ipswich.co.uk Logomark in a circle

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Virgin Media O2 Business has donated over 500 mobile phones to help survivors of domestic abuse and sexual assault across East Anglia, including Suffolk.

Why it matters: The donated devices will enable vulnerable people to contact support services, emergency services and family members when their own phones have been broken or confiscated by perpetrators.

The phones will be distributed to Leeway, Catch-22, and Mountain Healthcare support services across five counties – Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk.

Some devices will come with free SIM cards and mobile data from the National Databank, which was founded by Virgin Media O2 and the digital inclusion charity Good Things Foundation. The National Databank is described as "like a food bank but for free data, texts and calls, helping to connect people in need."

Leeway

Leeway provides support to adults and young people looking to break free from domestic abuse in Suffolk and Norfolk.

The background: The donation comes as part of Virgin Media O2 Business's social value commitment through a recent police contract with 7F Commercial Services.

7F Commercial Services uses collaborative buying power for seven police forces in the eastern region, including Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Essex, and Kent, to obtain better value for money from their contracts.

What they're saying: Suffolk's Police and Crime Commissioner, Tim Passmore, said: "Supporting victims is a key responsibility for me as Police and Crime Commissioner. We commission many services to support victims to help them cope with the immediate impact of crime, and, as far as possible, recover from the effects.

Tim Passmore, Police & Crime Commissioner for Suffolk
PCC

"I absolutely support this 'social benefits' approach. Funding is always tight and anything we can do to work with the commercial sector to access additional funding to support this work gets my full support.

"I know from speaking to victims just how devastating it is to be denied something as basic as the ability to talk to family and friends. I hope these phones provide a useful lifeline for victims of domestic abuse and sexual assault to feel more secure and less isolated."

Charlotte Hails, Head of Public Sector Vertical Strategy at Virgin Media O2 Business, said: "As a former senior police officer who specialised in Safeguarding and Public Protection, I know first-hand that mobile phones and connectivity are critical to ensuring victims and survivors are not isolated and can receive support.

"By partnering with local organisations in East Anglia, Virgin Media O2 Business is helping ensure victims and survivors receive the smartphones and data they need. This builds on our commitment to support police forces and communities across the UK to improve public safety and reduce crime."

The bottom line: The initiative aims to reduce isolation among victims of domestic abuse and sexual assault by providing them with secure means of communication through donated mobile devices.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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