New NHS figures show that more than 9,090 Ipswich residents used mental health services in the year to March. However, local mental health leaders say these numbers only tell part of the story.
The big picture: While Ipswich's NHS mental health service access rate of 6.5% matches the national picture, it sits notably higher than the East of England average of 5.6%.
Yes, but: The data only tells half the story. Many people experiencing mental health challenges don't seek NHS support, according to Suffolk Mind CEO Jon Neal.
"The truth is we're all on the same mental health continuum when it comes to our wellbeing," says Neal. "We can all experience stress, and we can all move along the continuum into mental ill health depending on what's going on in our lives.
"Some people who experience mental ill health will try to access NHS services, many will not."
By the numbers: 9,090 Ipswich residents accessed NHS services in the year to March, of which 2,785 were children. Meanwhile, Suffolk Mind's helpline has seen a 200% increase in demand over five years.
Neal points to multiple factors affecting mental wellbeing: "Things like housing, rising bills, relationship breakdown, and physical health can all have an impact on how well we meet our emotional needs. And all of these areas are increasingly challenging for many."
Support available: While some people access NHS services, others turn to local charities. Suffolk Mind's NHS-funded Night Owls service "continues to provide a crucial lifeline for more people when they are struggling," Neal says.
What's next: Mental Health Minister Baroness Merron says the government is "committed to giving mental health the attention and focus it needs" by recruiting 8,500 additional mental health workers. The government plans to provide early intervention support in schools and local communities to "stamp out the root causes of mental ill-health."
The bottom line: The figures show the highest number of people accessing NHS mental health services since records began in 2016-17, but experts stress many others may be struggling without seeking professional help.
