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Royal seal of approval for Ipswich's answer to the NHS dental crisis

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His Royal Highness The Duke of Gloucester has seen first-hand how the University of Suffolk is taking on the region's dental care challenges.

Why it matters: The £4.7 million dental facility combines NHS treatment with training future dental professionals, directly addressing the shortage of dental provision in Suffolk and North East Essex.

The big picture: The development in the University's James Hehir Building includes teaching labs for the BSc Dental Hygiene and Therapy course and dedicated space for the Dental Community Interest Company (CIC) to perform NHS treatments.

The Duke of Gloucester opening the University of Suffolk Dental CIC
The Duke of Gloucester opening the University of Suffolk Dental CICGregg BrownUniversity of Suffolk

By the numbers:

  • The Dental CIC began treating patients in spring 2024

  • The BSc programme welcomed its first cohort in February 2024

  • A further 25 students joined in September 2024

  • The course receives over 20 applicants per place

  • Students conduct more than 200 placement hours per year

What they're saying: Professor Jenny Higham, Vice-Chancellor of the University of Suffolk, said: "It was a real honour to welcome HRH the Duke of Gloucester to our new Centre for Dental Development, to see first-hand the impact these facilities are making.

"These impressive new facilities are enabling some of those in most urgent need of NHS dental treatment to access vital oral healthcare. We are equally proud of our role in training the dental professionals who will serve our community in the years to come."

The impact: Dr Ed Garratt OBE, Chief Executive of NHS Suffolk and North Essex Integrated Care Board, said: "The University of Suffolk Dental CIC plays a key role in our strategy to improve NHS dental provision for local people and to end the so-called 'dental desert'."

The Duke of Gloucester on his tour of the University of Suffolk Dental CIC
The Duke of Gloucester on his tour of the University of Suffolk Dental CICGregg BrownUniversity of Suffolk

What's next: The Dental CIC, approaching its first anniversary, will continue to offer NHS dental services to the local community.

For context: The facility was commissioned by Suffolk and North Essex Integrated Care Board, and was "Highly Commended" for the Excellence in Primary Care and Community Care Award at the NHS Parliamentary Awards.

The bottom line: The University's response to dental challenges in the region has already improved access to NHS treatment and contributed to its recognition as Community University of the Year by The Mail University Guide in September 2024.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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To thrive, or not survive – that is the question

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Ipswich.co.uk Logomark in a circle

Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Ipswich's high street must evolve beyond traditional retail or risk disappearing completely, local leaders warn at the Digital Ipswich Innovation Showcase launch event.

Why it matters: High streets have been built on retail for the last 100 years, but they must adapt to the digital age by creating unique experiences that online retailers cannot replicate.

"To pretend that every town will have a high street is dangerous," said Lee Walker , CEO of Ipswich Central , at the Ipswich Thrive Business Week event held on Wednesday, 14 March.

"We have only one option, and that is to adapt and thrive. The alternative is not surviving at all."

Ipswich Central CEO Lee Walker at the From Surviving to Thriving event
Ipswich Central CEO Lee Walker at the From Surviving to Thriving eventOliver Rouane-WilliamsIpswich.co.uk

The big picture: This set the scene for a really interesting and well-attended event at Arlingtons, where delegates discussed the future of Ipswich's high street and the role of technology in our town centre.

What they're saying: "What do we have that Amazon doesn't? A place to meet and socialise. That's key. We cannot replace human interaction with the internet," Walker told attendees. "There will always be a desire for people to come together."

Laura Harris from High Street Positives reinforced the view that we've heard from many local leaders recently, that negative media coverage directly impacts public perception and footfall. Only 17% of respondents in their research found that media coverage of their high street was positive – something this publication has been looking to change.

What's next: The event is supported by a three-day showcase at the former Boots store at the Buttermarket Centre this weekend, which aims to demonstrate how embracing digital transformation can revitalise town centres through innovative technologies.

Among the most striking innovations are AR binoculars developed by Zubr, an immersive technology specialist with 10 years of experience and 500 projects completed. They are behind a new initiative to install several AR binoculars at key heritage locations in town that let people peer into Ipswich's history.

The immaculately-dressed Mark Hubert of James St Peter's giving the AR binoculars a test
The immaculately-dressed Mark Hubert of James St Peter's giving the AR binoculars a testOliver Rouane-WilliamsIpswich.co.uk

Other technologies highlighted at the showcase include:

  • POP.xr: A "phygital" retail experience by Urban Tech Creative that merges physical and digital environments through augmented reality and virtual reality.

  • Proto Luma: A holographic technology that connects past and present through educational and entertainment experiences.

  • Cluso: A voice-based survey tool that could help local authorities better understand what residents actually want from their town centres.

The bottom line: "We only have one option," Walker emphasised. "For our town centre to thrive, we must first ensure people feel safe, then focus on creating fun, unique experiences built around local culture."

He concluded that appropriate digital technologies would be essential in this transformation: "That's how we can all thrive."

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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