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Royal seal of approval for Ipswich's answer to the NHS dental crisis

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His Royal Highness The Duke of Gloucester has seen first-hand how the University of Suffolk is taking on the region's dental care challenges.

Why it matters: The £4.7 million dental facility combines NHS treatment with training future dental professionals, directly addressing the shortage of dental provision in Suffolk and North East Essex.

The big picture: The development in the University's James Hehir Building includes teaching labs for the BSc Dental Hygiene and Therapy course and dedicated space for the Dental Community Interest Company (CIC) to perform NHS treatments.

The Duke of Gloucester opening the University of Suffolk Dental CIC
The Duke of Gloucester opening the University of Suffolk Dental CICGregg BrownUniversity of Suffolk

By the numbers:

  • The Dental CIC began treating patients in spring 2024

  • The BSc programme welcomed its first cohort in February 2024

  • A further 25 students joined in September 2024

  • The course receives over 20 applicants per place

  • Students conduct more than 200 placement hours per year

What they're saying: Professor Jenny Higham, Vice-Chancellor of the University of Suffolk, said: "It was a real honour to welcome HRH the Duke of Gloucester to our new Centre for Dental Development, to see first-hand the impact these facilities are making.

"These impressive new facilities are enabling some of those in most urgent need of NHS dental treatment to access vital oral healthcare. We are equally proud of our role in training the dental professionals who will serve our community in the years to come."

The impact: Dr Ed Garratt OBE, Chief Executive of NHS Suffolk and North Essex Integrated Care Board, said: "The University of Suffolk Dental CIC plays a key role in our strategy to improve NHS dental provision for local people and to end the so-called 'dental desert'."

The Duke of Gloucester on his tour of the University of Suffolk Dental CIC
The Duke of Gloucester on his tour of the University of Suffolk Dental CICGregg BrownUniversity of Suffolk

What's next: The Dental CIC, approaching its first anniversary, will continue to offer NHS dental services to the local community.

For context: The facility was commissioned by Suffolk and North Essex Integrated Care Board, and was "Highly Commended" for the Excellence in Primary Care and Community Care Award at the NHS Parliamentary Awards.

The bottom line: The University's response to dental challenges in the region has already improved access to NHS treatment and contributed to its recognition as Community University of the Year by The Mail University Guide in September 2024.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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500 mobile phones donated to support domestic abuse victims in East Anglia

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Virgin Media O2 Business has donated over 500 mobile phones to help survivors of domestic abuse and sexual assault across East Anglia, including Suffolk.

Why it matters: The donated devices will enable vulnerable people to contact support services, emergency services and family members when their own phones have been broken or confiscated by perpetrators.

The phones will be distributed to Leeway, Catch-22, and Mountain Healthcare support services across five counties – Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk.

Some devices will come with free SIM cards and mobile data from the National Databank, which was founded by Virgin Media O2 and the digital inclusion charity Good Things Foundation. The National Databank is described as "like a food bank but for free data, texts and calls, helping to connect people in need."

Leeway

Leeway provides support to adults and young people looking to break free from domestic abuse in Suffolk and Norfolk.

The background: The donation comes as part of Virgin Media O2 Business's social value commitment through a recent police contract with 7F Commercial Services.

7F Commercial Services uses collaborative buying power for seven police forces in the eastern region, including Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Essex, and Kent, to obtain better value for money from their contracts.

What they're saying: Suffolk's Police and Crime Commissioner, Tim Passmore, said: "Supporting victims is a key responsibility for me as Police and Crime Commissioner. We commission many services to support victims to help them cope with the immediate impact of crime, and, as far as possible, recover from the effects.

Tim Passmore, Police & Crime Commissioner for Suffolk
PCC

"I absolutely support this 'social benefits' approach. Funding is always tight and anything we can do to work with the commercial sector to access additional funding to support this work gets my full support.

"I know from speaking to victims just how devastating it is to be denied something as basic as the ability to talk to family and friends. I hope these phones provide a useful lifeline for victims of domestic abuse and sexual assault to feel more secure and less isolated."

Charlotte Hails, Head of Public Sector Vertical Strategy at Virgin Media O2 Business, said: "As a former senior police officer who specialised in Safeguarding and Public Protection, I know first-hand that mobile phones and connectivity are critical to ensuring victims and survivors are not isolated and can receive support.

"By partnering with local organisations in East Anglia, Virgin Media O2 Business is helping ensure victims and survivors receive the smartphones and data they need. This builds on our commitment to support police forces and communities across the UK to improve public safety and reduce crime."

The bottom line: The initiative aims to reduce isolation among victims of domestic abuse and sexual assault by providing them with secure means of communication through donated mobile devices.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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