Skip to main contentEnter
Ipswich.co.uk Logomark in a circle

Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

Son shares moving tribute to mum's hospice care ahead of Christmas Day Dip

News
Ipswich.co.uk Logomark in a circle

Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

An Ipswich man has shared his family's experience of St Elizabeth Hospice care, ahead of the charity's annual Christmas Day fundraising event in Felixstowe.

Why it matters: The hospice provides free care to more than 4,000 patients and their families throughout the county each year, relying on fundraising events like the Christmas Day Dip to continue their vital work.

The big picture: Ross Dowsing's mother Heather, a lifelong Ipswich Town fan, received care at St Elizabeth Hospice until her death in 2023, aged 74, following a battle with cancer. His story offers a touching insight into the comprehensive support provided by the hospice.

"From the moment we entered the building, the care and support our family received, especially Mum, was second to none," said Ross. "Every single person there, employed or volunteer, was brilliant."

The Dowsing family at the hopice's inpatient unit
The Dowsing family at the hopice's inpatient unitSt Elizabeth Hospice

Behind the scenes: The hospice team went above and beyond to create a welcoming environment:

  • Staff would sit to chat, laugh or cry with Heather

  • They allowed family visits from grandchildren and even the family dog

  • One staff member painted Heather's nails to lift her spirits

  • The family personalised her space with photos and drawings from her granddaughters

In their words: "St Elizabeth Hospice is just so warm, relaxed and homely," Ross explained. "The biggest difference the team made for Mum was helping her in her down moments and keeping her as upbeat as they could."

The bottom line: While supporting patients like Heather, St Elizabeth Hospice relies on fundraising events like the Christmas Day Dip. Join hundreds of other dippers opposite Mannings Amusements in Felixstowe from 8.30am tomorrow, with the dip taking place at 10am. Registration is £20 on the day.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

Oliver Rouane-Williams speaking with an elderly couple in the town centre

Ipswich's only free and independent news publication

Support our journalism

We can't do this without you! Unlike the Ipswich Star and East Anglian Daily Times, Ipswich.co.uk has no banner advertising and no wealthy US corporate owners.

So, if you value strong, free, independent local media that fights tirelessly for a better Ipswich, please consider contributing just £24 per year.

Every penny matters and allows us to keep producing good quality local journalism that respects your time, attention and privacy.

Become a supporter

500 mobile phones donated to support domestic abuse victims in East Anglia

News
Ipswich.co.uk Logomark in a circle

Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Virgin Media O2 Business has donated over 500 mobile phones to help survivors of domestic abuse and sexual assault across East Anglia, including Suffolk.

Why it matters: The donated devices will enable vulnerable people to contact support services, emergency services and family members when their own phones have been broken or confiscated by perpetrators.

The phones will be distributed to Leeway, Catch-22, and Mountain Healthcare support services across five counties – Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk.

Some devices will come with free SIM cards and mobile data from the National Databank, which was founded by Virgin Media O2 and the digital inclusion charity Good Things Foundation. The National Databank is described as "like a food bank but for free data, texts and calls, helping to connect people in need."

Leeway

Leeway provides support to adults and young people looking to break free from domestic abuse in Suffolk and Norfolk.

The background: The donation comes as part of Virgin Media O2 Business's social value commitment through a recent police contract with 7F Commercial Services.

7F Commercial Services uses collaborative buying power for seven police forces in the eastern region, including Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Essex, and Kent, to obtain better value for money from their contracts.

What they're saying: Suffolk's Police and Crime Commissioner, Tim Passmore, said: "Supporting victims is a key responsibility for me as Police and Crime Commissioner. We commission many services to support victims to help them cope with the immediate impact of crime, and, as far as possible, recover from the effects.

Tim Passmore, Police & Crime Commissioner for Suffolk
PCC

"I absolutely support this 'social benefits' approach. Funding is always tight and anything we can do to work with the commercial sector to access additional funding to support this work gets my full support.

"I know from speaking to victims just how devastating it is to be denied something as basic as the ability to talk to family and friends. I hope these phones provide a useful lifeline for victims of domestic abuse and sexual assault to feel more secure and less isolated."

Charlotte Hails, Head of Public Sector Vertical Strategy at Virgin Media O2 Business, said: "As a former senior police officer who specialised in Safeguarding and Public Protection, I know first-hand that mobile phones and connectivity are critical to ensuring victims and survivors are not isolated and can receive support.

"By partnering with local organisations in East Anglia, Virgin Media O2 Business is helping ensure victims and survivors receive the smartphones and data they need. This builds on our commitment to support police forces and communities across the UK to improve public safety and reduce crime."

The bottom line: The initiative aims to reduce isolation among victims of domestic abuse and sexual assault by providing them with secure means of communication through donated mobile devices.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

Load next article