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University research reveals gaps in support for families affected by sexual abuse

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Families impacted by sexual abuse and violence need more coordinated support to break the cycle of systemic harm, according to new University of Suffolk research.

Why it matters: Parents and carers are struggling to keep victims safe while navigating complex processes across multiple agencies, often under financial hardship.

The details: The research by the University of Suffolk was commissioned by Restitute, a community enterprise founded in Suffolk that now supports families across the UK, and funded by the Home Office. It analysed data from over 340 families and interviewed carers and parents.

It found that trauma experienced by families is compounded by:

  • Poor communication from agencies like police and social care

  • Financial strain, including loss of income and sometimes homes

  • Feelings of isolation, guilt, shame and stigma

  • Long-term effects on physical and mental health

University of Suffolk

What they're saying: "We have known for some time now that the harms being caused to families, who do the heavy lifting to keep victims safe and support their recovery could be made far less arduous, if families and carers were recognised as victims and treated with more compassion, understanding and respect than they currently are," said Cath Pickles, CEO of Restitute.

Professor Jo Finch, who led the research at the University of Suffolk commented:  

“Our research highlighted that families impacted by sexual abuse and violence often experience prolonged anguish because of the struggle to interact with multiple agencies and manage financial hardships all while supporting the victims through their trauma. By working more cohesively, the stress on these families could be reduced and offer improved outcomes to all those impacted.” 

The bigger picture: The research also found a "continued high prevalence" of sexual abuse and violence in society "showing no signs of decreasing."

Long delays in police investigations and criminal justice processes cause "significant harms," alongside "insensitive, and potentially harmful practices" by various professionals.

The solution: The research recommends the "Restitute model" – a flexible, strengths-based, non-time limited service that offers practical and emotional support for parents and carers.

Professor Jo Finch, who led the research, said: "By working more cohesively, the stress on these families could be reduced and offer improved outcomes to all those impacted."

The bottom line: The study demonstrates that supporting carers and families effectively can significantly improve their wellbeing and result in better outcomes for victims and survivors of sexual abuse. Visit https://restitute.org/ for more information.

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500 mobile phones donated to support domestic abuse victims in East Anglia

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Virgin Media O2 Business has donated over 500 mobile phones to help survivors of domestic abuse and sexual assault across East Anglia, including Suffolk.

Why it matters: The donated devices will enable vulnerable people to contact support services, emergency services and family members when their own phones have been broken or confiscated by perpetrators.

The phones will be distributed to Leeway, Catch-22, and Mountain Healthcare support services across five counties – Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk.

Some devices will come with free SIM cards and mobile data from the National Databank, which was founded by Virgin Media O2 and the digital inclusion charity Good Things Foundation. The National Databank is described as "like a food bank but for free data, texts and calls, helping to connect people in need."

Leeway

Leeway provides support to adults and young people looking to break free from domestic abuse in Suffolk and Norfolk.

The background: The donation comes as part of Virgin Media O2 Business's social value commitment through a recent police contract with 7F Commercial Services.

7F Commercial Services uses collaborative buying power for seven police forces in the eastern region, including Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Essex, and Kent, to obtain better value for money from their contracts.

What they're saying: Suffolk's Police and Crime Commissioner, Tim Passmore, said: "Supporting victims is a key responsibility for me as Police and Crime Commissioner. We commission many services to support victims to help them cope with the immediate impact of crime, and, as far as possible, recover from the effects.

Tim Passmore, Police & Crime Commissioner for Suffolk
PCC

"I absolutely support this 'social benefits' approach. Funding is always tight and anything we can do to work with the commercial sector to access additional funding to support this work gets my full support.

"I know from speaking to victims just how devastating it is to be denied something as basic as the ability to talk to family and friends. I hope these phones provide a useful lifeline for victims of domestic abuse and sexual assault to feel more secure and less isolated."

Charlotte Hails, Head of Public Sector Vertical Strategy at Virgin Media O2 Business, said: "As a former senior police officer who specialised in Safeguarding and Public Protection, I know first-hand that mobile phones and connectivity are critical to ensuring victims and survivors are not isolated and can receive support.

"By partnering with local organisations in East Anglia, Virgin Media O2 Business is helping ensure victims and survivors receive the smartphones and data they need. This builds on our commitment to support police forces and communities across the UK to improve public safety and reduce crime."

The bottom line: The initiative aims to reduce isolation among victims of domestic abuse and sexual assault by providing them with secure means of communication through donated mobile devices.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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