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Why local solicitors could be the better choice for personal injury claims

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As the number of personal injury law firms falls across the UK, choosing a local solicitor over national panel firms could lead to better outcomes for injury claims, say local solicitors.

Why it matters: When making a personal injury claim, your choice of solicitor can significantly impact both the process and outcome. While insurance companies often push claimants towards national panel firms, local solicitors say they offer distinct advantages.

The big picture: The number of law firms handling personal injury cases has dropped by 4.3% since 2021, with just 3,637 firms now undertaking this work. Despite this shrinking market, local law firm Ellisons Solicitors  argues that local firms can provide benefits that larger national practices struggle to match.

A man being lowered from a building on a stretcher
Whether it was an accident at work, public property or business premises, using a local solicitor can offer several benefitsStephen BarnesGetty Images

Key advantages of local solicitors:

  • Face-to-face consultations and direct access to your solicitor, rather than dealing with call centres

  • Better understanding of local courts and judicial systems

  • Ability to visit accident sites quickly and gather crucial evidence

  • More personalised service and closer involvement in case management

  • Greater focus on fair compensation over quick settlements

What they're saying: "Choosing a local solicitor often means more direct engagement with your case. You're not just a file number; you're a client whose situation is fully understood," says Stevan Stratton , Head of Injury Services at Ellisons Solicitors .

The other side: Insurance companies require claimants to use their national panel firms, which can handle high volumes of cases efficiently. However, according to a 2023 report by the Personal Injury Lawyers Association, these firms sometimes prioritise quick settlements over fair compensation.

"We are regularly contacted people who are unhappy with the service they’ve received from national panel firms, feeling either that their claims have been undervalued or that their case has been unfairly abandoned," Stratton notes. "We can focus solely on achieving the best outcome for each client."

Bottom line: For individuals considering a personal injury claim, legal experts advise reaching out to a local personal injury lawyer as soon as possible. Early intervention allows solicitors to assess the case thoroughly, identify key evidence and start building a case strategy.

“Timeliness can greatly impact the outcome of a claim,” says Stratton. “The earlier we can begin gathering evidence and assessing damages, the better positioned we are to secure the best possible outcome."

Ellisons Solicitors

Established for 260 years, Ellisons is a top 200 UK law firm and one of the region’s oldest, most established and fastest growing firms.

Ellisons' new premises at Connexions on Princes Street, Ipswich
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Brighten the Corners: How Joe Bailey and his team are reshaping Ipswich’s live music scene

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"When I found that letter again, it made me realise we’d actually got somewhere." From education workshops to sell-out grime gigs, the team behind Brighten The Corners have created an ecosystem for live music in Ipswich.

Joe Bailey  does not shout about what he has built. But the venues he's helped grow and the team he's shaped are now central to not just the town’s music scene but the town's culture, identity and visitor economy.

He moved to Ipswich in 2006 while working as an area sales manager for a musical instrument company. Redundancy hit in 2008.

"I remembered a conversation I had with Brian from West End Music. He asked, 'Do you think Ipswich needs a community-based recording studio?' I said yes, of course. And when I was made redundant, I remembered that."

He used the payout to buy Soundback Studio. On 1 January 2009, he reopened it as Punch Studios, a place for people to record, rehearse and try things out.

"Very quickly, we started doing education-based workshops, working with young kids, putting on Rock Schools, getting them to perform, write original songs and gain confidence."

Joe Bailey, standing in front of a plain white background, smiling at the camera.
Joe Bailey, founder of Out Loud Music and a key force behind Brighten The CornersSophie DebenhamIpswich.co.uk

Building South Street

In the years that followed, Joe took on more space in the South Street building. As offices became available, he and the team signed the leases.

"We ended up with a recording studio, two rehearsal rooms, a production space and teaching areas quite quickly."

Out Loud Music was founded in 2014. Jay Goodrich joined early on and has since played a key role in shaping its inclusive approach. Their iRock workshops, which use iPads and other technology, are still running today.

Then came The Smokehouse. In 2015, they were given a year to raise funds to turn the unused back unit into a live venue. They secured £60,000 from the Biffa Award and local Labour councillors.

When The Smokehouse opened in 2016, it was the first dedicated grassroots music venue the town had seen in years. It quickly became a proving ground for volunteers, up-and-coming bands and a new kind of local energy.

"We went from three to four gigs a month to around 12. We now have hundreds of bands come through a year."

Making a scene

Marcus Neal joined in 2018 to lead programming. His remit was to bring more national acts to Ipswich. Artists like This Is The Kit, Warmduscher and Porridge Radio played sold-out shows in unusually intimate settings.

In 2019, they were approached by Arts Council England and Sound City Liverpool to run a multi-venue festival. It was sooner than they had planned, but they said yes. That year’s Sound City Ipswich sold out.

The pandemic hit not long after. Yet, thanks to grant funding, a successful crowdfunder and quick adaptation to live streaming, the team kept staff paid and maintained momentum.

Then came the opportunity to expand again.

The Tubs playing at The Smokehouse in Ipswich
The Tubs playing at The Smokehouse in IpswichCaitlin WhittakerBrighten the Corners

The Baths and St Stephen’s

By 2021, they were testing new spaces. The Baths, formerly St Matthew’s Baths and more recently a gym, reopened as a 300-capacity venue.

Decades earlier, it had hosted bands like Rod Stewart and Led Zeppelin.

Pigs x7, Field Music and others have since played to packed crowds.

At the same time, they partnered with the council to transform St Stephen’s Church into a town-centre venue. With £450,000 in funding from the borough and national grant schemes, the space opened in time for Brighten The Corners in 2023.

"I think we have created an ecosystem, a stepping stone model," Joe says.

The Smokehouse remains the entry point. St Stephen’s adds a mid-level option. The Baths now hosts bigger names.

In 2023, Brighten The Corners took over the live music output from Out Loud Music. Out Loud now focuses on community projects, education and volunteering, while Brighten The Corners leads on programming, festivals and venues.

Absolute Bowie, St Stephens Church, Ipswich (2024)
Absolute Bowie performing at St Stephens Church in IpswichElla CalverElla Calver Photography

Beyond the stage

Tune-Up, their skills and training programme, began in 2022 with support from Arts Council England. Volunteers and trainees now work paid shifts as sound engineers, crew and bar staff. Others have gone on to freelance or join the industry full-time.

"There has always been a class barrier in music. If you do not have the time or money to go to uni or move to London, how do you get a foot in the door? That is what we are trying to change."

Brighten The Corners now runs three venues and two festivals, one in summer and one in winter. Esme Emerson, one of the UK’s rising indie acts, came through BTC’s rock schools. They have played in every BTC venue and Ed Sheeran gave them a shoutout on Instagram.

"We want this to be a place where people can grow. Whether that is audiences, artists or the team behind the scenes."

Coming full circle

In his final year at university, Joe wrote a treatment outlining what he hoped to build. Years later, he found it again.

"Obviously not fully formed, but it was quite lovely to see that there must have been a spark there. It was always there."

When he came across that letter again, he realised they’d actually got somewhere.

Ipswich’s music scene was once scattered. Now it is mapped, resourced and thriving.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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