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Scammer targeting Suffolk businesses with fake council licence demands

A fraudster posing as a council worker is targeting licensed premises across Suffolk, demanding payments for supposed expired licences. Three businesses have already been targeted, with one making the payment.

The big picture: Suffolk Trading Standards and five local councils have issued an urgent warning after receiving reports of a man visiting licensed premises claiming to work for the local authority.

Why it matters: The scammer, who identifies himself as Matthew O'Donnell, is targeting licensed premises by:

  • Claiming their licences have expired

  • Demanding immediate payment of £206 for a 10-year licence

  • Providing bank account and sort code details that don't match official council records

A man on the phone at his cafe
A fraudster posing as a council worker is targeting licensed premises across Suffolk, demanding payments for supposed expired licences

How to spot the scam: Local authorities emphasise that they:

  • Never make unsolicited calls about licence payments

  • Don't send representatives to collect payments in person

  • Won't pressure businesses for immediate payment

What to do if you're targeted: Trading Standards advises business owners to:

  • Contact their local council's licensing department before making any payments

  • Report suspicious activity to Action Fraud at 0300 123 2040

  • Call their bank immediately if they've made a payment

The bottom line: All Suffolk councils – including Ipswich Borough Council, Mid Suffolk, Babergh, East Suffolk and West Suffolk – are urging business owners to remain vigilant and verify any licensing payment requests through official channels.

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Upside Finance, RSZ Accountancy and Menopause Vitamin Company

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Improve your financial wellbeing

Based in Ipswich, Upside Finance provides expert mortgage, insurance and pensions advice, with a focus on making financial services accessible and straightforward.
RSZ accountancy team at an exhibition

RSZ Accountancy

RSZ Accountancy provides digital accountancy and bookkeeping services that save SMEs time and tax.
Melissa Neisler Dickinson of the Menopause Vitamin Company

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