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Warning as roof cleaning cold callers target Ipswich IP3 area

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Suffolk Trading Standards has received reports of traders going door to door in the IP3 area of Ipswich offering to clean moss from roofs.

Why it matters: Residents approached by these cold callers could be at risk of poor workmanship, overcharging, or potential scams.

Mossy roof scam
Suffolk Trading Standards has received reports of traders going door to door in the IP3 area of Ipswich offering to clean moss from roofsOliver Rouane-WilliamsIpswich.co.uk

The details: The trading standards team was alerted to the activity at the end of last week, prompting a warning to local residents.

Officials advise never agreeing to work as a result of a cold call, stating: "While it might be tempting to agree to low prices being offered on the doorstep, think twice."

What to do instead:

  • Get quotes from two or three traders

  • Ask friends and family for recommendations

  • Check Suffolk Trusted Trader for vetted and approved businesses at trustedtrader.team/Suffolk/

  • Request the full name and address from traders, not just a mobile number

  • Get a written quotation detailing all proposed work and final price BEFORE work begins

  • Only pay in full once work is completed satisfactorily

  • Avoid paying cash

For protection: Residents can request a FREE No Cold Calling sticker for their door by emailing trading.standards@suffolk.gov.uk with their address.

The bottom line: All doorstep callers should be reported to Suffolk Trading Standards via the Citizens Advice Consumer Service on 0808 223 1133.

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Multiple unitary authorities 'vital' for Suffolk's diverse communities, councils claim

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A joint report from Suffolk's councils argues that the county's mix of rural, coastal, industrial, agricultural and urban areas requires more than one council to effectively serve residents.

Why it matters: The five district and borough councils say a single "mega-council" covering a vast geographical area could not focus on the competing needs of three-quarters of a million people as effectively as multiple unitary authorities.

What's driving the news: Suffolk County Council supports creating a single unitary authority covering the entire county, but this has been unanimously rejected by the five district and borough councils it would replace.

The details: Babergh District Council, East Suffolk Council, Ipswich Borough Council, Mid Suffolk District Council, and West Suffolk Council have each approved the report following a series of meetings where councillors examined and shaped the proposals.

In a joint statement, the council leaders said: "Multiple unitary authorities will produce services designed with residents in mind to meet local needs, drive improved outcomes, create value and save money in a sustainable way."

"Our joint proposal demonstrates that a one-size-fits-all mega authority will not solve the existing issue of large countywide services that will continue to drain money, require improvement, and potentially lead to further cost cutting."

By the numbers: The interim report claims multiple unitary authorities will provide:

  • Cost-effective and high-quality services for Suffolk residents

  • Long-term financial sustainability

  • Economic growth and support to local industry

  • Stronger democratic representation and community engagement

  • Governance systems which can adapt to future growth

  • Structures to support thriving communities and economies

The bigger picture: The councils argue their approach would support "a more balanced solution for the governance of the Mayoral Combined Authority" being set up next year for Norfolk and Suffolk.

What they're saying: "This is a generational change to the way local government and services are delivered and something we should seize," the council leaders stated. "It is a real opportunity to think holistically about how services such as leisure, housing and social care could help residents to thrive."

What's next: The interim report does not constitute a final decision. Councils will have further time to develop options to redesign local government, with community views "at the heart of this work."

The bottom line: "Our collective solution is the best way to deliver great services and value for money. It makes sure the 'local' stays in Local Government for Suffolk," the council leaders concluded.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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