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Warning issued as vulnerable resident targeted in driveway cleaning scam

News

A person with dementia was driven to a cash machine and pressured to withdraw £500 for unnecessary driveway cleaning work in Rushmere St Andrew last week.

Why it matters: Suffolk Trading Standards is warning residents to be vigilant against doorstep traders after this recent scam targeting a vulnerable individual.

The big picture: Doorstep scams often target vulnerable individuals, using high-pressure tactics to extract money for unnecessary or poor-quality work.

Pressure washing a driveway
Don't agree to work from cold callers or feel pressured to have jobs done immediately

The details:

  • The victim was approached at home and agreed to have their driveway cleaned

  • Traders then drove the resident to Ipswich to withdraw £500 cash

  • The suspects were seen in a white van in the Rushmere St Andrew area

What they're saying: "Never deal with traders on your doorstep. Do your research before agreeing to have any work carried out," Suffolk Trading Standards advised.

How to protect yourself:

  • Don't agree to work from cold callers or feel pressured to have jobs done immediately.

  • Get multiple quotes from reputable traders, and check Suffolk Trusted Trader for vetted options.

  • Ask for full business details and written quotes before any work starts.

  • Only pay once work is completed satisfactorily, avoid cash payments.

What's next: Suffolk Trading Standards is investigating and asks anyone with information to contact them via Citizens Advice Consumer Service on 0808 223 1133.